Family Focus Rotorua

Social Service, Abuse and Violence Support, Sexual Harm, Stopping Violence

Today

Open today 12:00 AM to 12:00 AM.

Description

We provide 24-hour crisis response and counselling for individuals and their family/whānau affected by sexual abuse and family violence.

Call our 24/7 Helpline 021 1956462 or dial 111 in an emergency

Age: All genders 18+

Region: Rotorua

Description:

Family Focus' Sexual Harm Crisis Support Service is here to provide support to survivors of recent or historic sexual abuse. We recognise the importance of being supported through the journey toward healing. Our professional team is available to:

Provide crisis intervention including crisis counselling
Listen and offer assistance on the 24-hour crisis line
Navigate available resources including ACC Sensitive Claims and other social services
Counselling for anyone who has been affected by sexual abuse or violence
Address safety concerns and advocate on your behalf

All sexual harm services are FREE

Family Focus provides a range of other specific services and programmes including:

Women's Support - click here for more information
Men's Services - click here for more information
Whānau Support - click here for more information
Pasifika Support - click here for more information
Children's Supervised Contact - click here for more information
Elderly abuse and neglect prevention service

How to Access:

Call 24/7 Helpline 021 1956462

Office: (07) 346 2096

Email office@familyfocus.org.nz

Visit our website

Ages

Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Please contact us for non-judgemental support and advice.

Make an appointment

Fees and Charges Categorisation

Free

Hours

Open today 12:00 AM to 12:00 AM.

Mon – Sun	midnight – midnight

24-hour Helpline support is 7 days a week, including public holidays.

Office Hours:

Mon - Fri

9:00AM - 5:00PM

Office is closed during public holidays.

Public Holidays: Open on all public holidays.
Christmas: Open 23 Dec — 10 Jan.

Languages Spoken

English, Māori, Samoan, Tokelauan

Services Provided

Sexual harm victims/survivors - Do you need help and support?

Immediate help, Support and counselling

Immediate help
Support and counselling

Abuse and violence support

You are not alone. Reach out for confidential support.

Counselling
Education programmes
Elder abuse
Information and support
Referral to specialist services
Supervised contact
Victim support

You are not alone. Reach out for confidential support.

Stopping violence services

We run non-violence programmes for men and non violence programmes for women.

Elder abuse

Older people have the right to be safe and to be treated with dignity and respect. Decisions about their lives, finances, where they live, health care, lifestyle and relationships are important, and older people have the right to make these decisions as they wish.

Disability Assistance

Wheelchair access, NZ sign language interpreter, Quiet, low sensory environment, A longer appointment time, Support to make decisions, Assistance to move around, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly