Hawke's Bay > Community Health and Social Services >
Te Whare Whānau Pūrotu - Māori Women’s Refuge
Refuge Service, Abuse and Violence Support, Kaupapa Māori
Our office will be closed on Christmas and Boxing Day.
Our Crisis Line will still be operating 24 hours a day.
Today
12:00 AM to 12:00 AM.
Description
Te Whare Whānau Pūrotu Inc is a not-for-profit organisation dedicated to supporting our Wāhine, Tamariki and Whānau to live violence-free in Te-Matau-a-Māui, Hawke's Bay.
We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs.
Our services include:
Crisis and Support Line: We offer a phone service 24/7. Call us any time for information and support.
Advocacy and Support: Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. Our advocates can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs.
Safe House: Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence.
Whānau Protect: National Home Safety Service. Supports high-risk victims of family violence to continue living in their own homes. The service provides practical safety improvements to help keep offenders away from the property until the police arrive. The service also includes the installation of a monitored security alarm for six months.
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke
How do I access this service?
Contact us
You can phone or email us anytime for advice, support, or to talk about our services.
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply
Hours
12:00 AM to 12:00 AM.
Mon – Sun | midnight – midnight |
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You can reach us by calling our Crisis / Support Line and following the prompts, 24 hours a day on 0800 REFUGE (0800 733 843).
Our phone lines are always open.
Office hours:
Monday to Friday: 8am - 4pm
Our office will be closed for the public holidays on Wednesday December 25th and Thursday December 26th. Our Crisis/Support Line will still be operating 24 hours a day.
Public Holidays: Open on all public holidays.
Christmas: Open 23 Dec — 10 Jan.
Services Provided
We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service. We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service.
We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service. We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service.
- Family violence intervention
- Information and support
- Referral to specialist services
We are here to help you understand what you are experiencing and to support you to live a life free from violence and abuse. We provide confidential services that are tailored to your needs including a 24/7 crisis and support line. We also provide the Whānau Protect home safety service.
Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs. Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs.
Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs. Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs.
Our advocates are trained in many areas and can inform you of your legal rights, your financial rights, and your right to live a lifestyle free of violence and abuse. We have advocates who can help you arrange appointments with Lawyers, Doctors, Police, Work and Income or any other agency that best suits your needs.
We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space. We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space.
We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space. We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space.
We are a kaupapa Māori Whare that support predominantly Māori however, we will still support all ethnicities provided that they are willing to share a kaupapa Māori space.
Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence. Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence.
Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence. Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence.
Whether on your own or with children, we provide Safe House services for women who would otherwise be in danger of harm, due to family violence.
Additional Details
Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly
Region
Hawke's Bay
Website
Contact Details
215 Railway Road, Hastings
Hawke's Bay
12:00 AM to 12:00 AM.
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Phone
(06) 878 2042
Email
Website
Call the Crisis Support Line 24/7: 0800 REFUGE (0800 733 843).
The Tower
Level 1 - Office 2
215 Railway Road
Hastings
Hawke's Bay 4122
Street Address
The Tower
Level 1 - Office 2
215 Railway Road
Hastings
Hawke's Bay 4122
Postal Address
PO Box 2054
Hastings
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This page was last updated at 10:00AM on December 24, 2024. This information is reviewed and edited by Te Whare Whānau Pūrotu - Māori Women’s Refuge.