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Hutt Valley and Hutt City Women’s Refuge
Refuge Service, Abuse and Violence Support
Today
Description
Hutt Valley Women's Refuge provides support and information to women and children who experience family violence. Victims may be in same-sex relationships, transgender or non-binary. No one deserves to be abused and family violence is never OK. We support families across the wider Hutt Valley region.
Our vision is for all women and children to live free from domestic and family violence.
Our free confidential services include:
- A safe house for victims of family violence in immediate need of refuge
- 24-hour crisis line
- Safety planning / Safety orders
- Access to in-home police monitored alarms
- Advocacy (police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki)
- Assessment and referral advice to counsellors, doctors, lawyers and other support services
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Need help now? Call us for information, advice and support about family violence or if you are in crisis. Our Crisis Line operates 24 hours a day, 7 days a week.
You can select crisis when calling 04 569 1040 or 0800 733 843 (0800 REFUGE)
Make an appointment
Referral
Website / App
Walk in
Fees and Charges Categorisation
Free
Fees and Charges Description
Our services are free and confidential
Hours
| Mon – Fri | 9:00 AM – 4:00 PM |
|---|
Our Crisis Line operates 24/7: 04 569 1040 or 0800 733 843 (0800 REFUGE)
Office hours:
| Mon - Fri |
9:00am - 4pm |
| Public Holidays |
Office closed, Crisis Line only |
Public Holidays: Closed Wellington Anniversary (20 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 10 Jan.
Services Provided
We provide 24-hour crisis line support, Safety planning / Safety orders and access to in-home police monitored alarms We provide 24-hour crisis line support, Safety planning / Safety orders and access to in-home police monitored alarms
We provide 24-hour crisis line support, Safety planning / Safety orders and access to in-home police monitored alarms We provide 24-hour crisis line support, Safety planning / Safety orders and access to in-home police monitored alarms
- Care and protection
- Education programmes
- Family violence intervention
- Information and support
- Referral to specialist services
- Victim support
We provide 24-hour crisis line support, Safety planning / Safety orders and access to in-home police monitored alarms
Advocacy (police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki) Advocacy (police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki)
Advocacy (police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki) Advocacy (police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki)
Advocacy (police, legal, court, WINZ, housing, doctors, schools and Oranga Tamariki)
A safe house for victims of family violence in immediate need of refuge A safe house for victims of family violence in immediate need of refuge
A safe house for victims of family violence in immediate need of refuge A safe house for victims of family violence in immediate need of refuge
A safe house for victims of family violence in immediate need of refuge
Safety programme for women and children and education for women and children about living free from violence.
Safety programme for women and children and education for women and children about living free from violence.
Service types: Abuse and violence support, Education programmes.
Safety programme for women and children and education for women and children about living free from violence.
Additional Details
Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, Phone, LGBTQIA+ friendly
Region
Hutt
Website
Contact Details
-
Phone
(04) 569 1040
Email
Website
Crisis Line
0800 REFUGE or 0800 733 843
32 Pretoria Street
Hutt Central
Lower Hutt
Wellington 5010
Street Address
32 Pretoria Street
Hutt Central
Lower Hutt
Wellington 5010
Postal Address
PO Box 30612
Lower Hutt 5010
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This page was last updated at 1:27PM on December 24, 2024. This information is reviewed and edited by Hutt Valley and Hutt City Women’s Refuge.
Advocacy, information and support for you and your family/whānau.
Advocacy, information and support for you and your family/whānau.