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Te Puna Oranga
Sexual Harm Service, Abuse and Violence Support, Kaupapa Māori, Social
Today
9:00 AM to 5:00 PM.
Description
We provide Kaupapa Māori individual & whānau services, including immediate 24/7 sexual violence crisis response and family harm support for individuals and whānau.
Ko Nga Whānau, Nga Puna Oranga (Whānau are the spring, of their own well-being)
What: Whānau crisis line 0800 222 042
Age: All ages - Tamariki, Rangatahi, Pakeke (wahine/tāne), Kaumātua
Region: Christchurch, Canterbury
Description:
- 24 hour phone manaaki, someone to kōrero with who will whakarongo in a safe and confidential manner, for both wahine and tāne
- Practical tautoko for whānau to understand options and processes following sexual harm
- Further options of support
- Practical tautoko for those who have experienced or witnessed family harm
- Manaaki if you need referring to specialist doctors for sexual abuse, Police and Court
- Prevention kōrero, tautoko and information stopping sexual harm before it starts
- Offer whānau mediation
How to Access:
- Call us (24/7) on 0800 222 042
- Individual or whānau referrals
- Refer to address for further information
Ages
Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Please contact us for non-judgemental support and advice from our caring team of skilled kaimahi.
Referral
Please either give us a call on the office number or send us an email and we can help you with the process.
Walk in
Feel free to walk in and visit us to either fill out a referral form or to talk to us about the services we offer our Māori whānau.
Website / App
Fees and Charges Categorisation
Free
Fees and Charges Description
No fees apply.
Hours
9:00 AM to 5:00 PM.
| Mon – Fri | 9:00 AM – 5:00 PM |
|---|
Office is closed public holidays.
Whānau crisis line operates 24 hours, 7 days a week, including public holidays.
Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Canterbury Anniversary (14 Nov).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English, Māori
Services Provided
If you or someone you know are in need of immediate tautoko please contact us.
If you or someone you know are in need of immediate tautoko please contact us.
- Immediate help
- Kaupapa Māori
- Support and counselling
- Groups and programmes
If you or someone you know are in need of immediate tautoko please contact us.
We provide a wide range of services to support individuals and whanau affected by sexual violence and family harm.
We provide a wide range of services to support individuals and whanau affected by sexual violence and family harm.
- Counselling
- Education programmes
- Family violence intervention
- Information and support
- Referral to specialist services
- Supervised contact
- Victim support
We provide a wide range of services to support individuals and whānau affected by sexual violence and family harm.
We run mana enhancing education programmes for wahine.
We run mana enhancing education programmes for wahine.
We run mana enhancing education programmes for wahine.
We provide support services for our kaumatua in the community.
We provide support services for our kaumatua in the community.
We provide support services for our kaumātua in the community.
Disability Assistance
Wheelchair access, Quiet, low sensory environment, A longer appointment time, Support to make decisions, More space to move around
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly
Region
Canterbury
Website
Contact Details
687 Worcester Street, Linwood, Christchurch
Canterbury
9:00 AM to 5:00 PM.
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Phone
(03) 381 8472
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Mobile
027 357 0076
Email
Website
687 Worcester Street
Linwood
Christchurch
Canterbury 8062
Street Address
687 Worcester Street
Linwood
Christchurch
Canterbury 8062
Postal Address
PO Box 24239
City East, Christchurch
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This page was last updated at 1:58PM on February 13, 2024. This information is reviewed and edited by Te Puna Oranga.