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Bay of Plenty, Lakes, Taranaki, Tairāwhiti, Waikato > Community Health and Social Services > New Zealand Health Group >

Freedom Medical Alarms - Te Manawa Taki | Midlands

Community Health Service

Description

For many older adults, and some individuals with injuries or disabilities, living independently at home is incredibly important – though it can come with its own set of risks. But with a Freedom Medical Alarm, potentially vulnerable individuals can rest easy knowing that emergency assistance is only a button press away, 24/7.

Freedom Medical Alarms’ home-based and go-anywhere medical alarm devices give people nationwide the freedom to live life their way, knowing that they have direct access to the 111 ambulance communication centre. Whether they’re looking to enhance safety at home or want the reassurance that help is at hand when out and about, Freedom Medical Alarms can make all the difference.

With fully funded options available for many, and no extra charge for an additional in-home pendant at the same address, Freedom Medical Alarms provides peace of mind and crucial assistance when it’s needed most.

Freedom Medical Alarms is a part of New Zealand Health Group.

Freedom Medical Alarms available throughout New Zealand

In-Home Medical Alarm

Roaming 4G GPS Alarm

Staff

Clients have a complimentary no-obligation consultation with a specialist from the Freedom Medical Alarms team who can help the client find the right device that best suits them.  They can provide information to understand whether the client is eligible for full funding of their medical alarm and assist with any other questions they have.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Free Phone: 0800 380 280
Email:  info@freedomalarms.co.nz

Referral

Health Professionals:

Electronic referrals accepted by SR Referrals, Healthlink and ERMS.

Referrals can be made via a form submission on our website HERE.  For further information on patient referral review information here.

Video - Freedom Medical Alarms - How it Works:



Video - Freedom Medical Alarms - Customer Benefits (English):



Video - Freedom Medical Alarms - Customer Benefits (te reo Māori):




Video - Freedom Medical Alarms - Customer Benefits (Samoan):



Video - Freedom Medical Alarms - Customer Benefits (Mandarin):

Fees and Charges Categorisation

Free, Fees apply

Fees and Charges Description

We are a Work and Income New Zealand (WINZ) accredited supplier, approved by the Ministry of Social Development (MSD), so medical alarms can be fully funded, provided clients are eligible for the Disability Allowance.

ACC Clients:  ACC may fully fund the medical alarm please contact us to discuss.

If clients are not eligible for government funding there is the option to pay privately please contact us on 0800 380 280 to discuss further.

We cover the cost of emergency ambulance call outs resulting from our clients using their medical alarm to call for help.

Hours

24 hours 7 days a week.

Main office hours from 8.00am to 5.00pm.
Outside of this time calls will be taken by our After Hours Service.

Languages Spoken

English, Māori, Interpreting Service, New Zealand Sign Language (NZSL)

Services Provided

Aids and equipment

Freedom Medical Alarm Products: In-Home Base Unit In-Home Medical Alarm Neck Pendant In-Home Medical Alarm Wrist Pendant GO Pendant

Disability support services

Aids and equipment

  • Aids and equipment
Injury support services

Help and support that is immediately accessible.

Help and support that is immediately accessible.

Region

Bay of Plenty, Lakes, Taranaki, Tairāwhiti, Waikato

Contact Details

This page was last updated at 1:40PM on April 9, 2025. This information is reviewed and edited by Freedom Medical Alarms - Te Manawa Taki | Midlands.