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Description

Koiora is an inter-disciplinary health & wellbeing service in Rotorua.

Koiora provides a service that is hope-inspiring, strengths-driven, and encourages people to improve their health and lead fulfilling lives and contribute meaningfully to their communities and society more broadly.

We do this through a focus on:

  • Reducing health inequity through improving access
  • Integrating with other health services and agencies such as MSD and Dept of Corrections
  • Providing responsive care delivery
  • Supporting enrolment into General Practice

Koiora services are usually available for whānau for up to 3 months duration or less. This is dependent upon enrolment in local general practices.

Te Whare Tapa Wha is the preferred assessment framework to ensure that taha tinana, wairua, whānau and hinengaro (physical, spiritual, family and mental health) needs are addressed. 

Staff

Koiora service staff are: whānau centred, multidisciplinary, accessible and responsive. They provide a quality service and a culturally safe environment for you and your whānau.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Walk in

Self-referrals from patients are encouraged to support achievement of outcomes. Visit us at 1185 Tutanekai Street or call us on 0800 1 Koiora (0800 1 564 672).

Casual (not enrolled) patients

Koiora services are usually available for whānau for up to 3 months duration. During this time we will work with you to enrol in a local general practice.

Referral

General Practice is encouraged to refer any of their eligible enrolled patients who 

  • are not engaged or not attending appointments
  • have high complex chronic conditions and require multiple appointments

Fees and Charges Categorisation

Free

Fees and Charges Description

Free of charge

Hours

Mon 9:00 AM – 4:00 PM
Tue – Fri 8:30 AM – 4:00 PM

Appointments available after 4pm via prior booking.

Closed Public Holidays

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).

Services Provided

Service navigator

Support for enrolment, Support for health navigation
  • Support for enrolment
  • Support for health navigation
CVDRA and management of risk

CVD self-management education, Case management
  • CVD self-management education
  • Case management
Self-Management Groups

Service types: Community nursing, Diabetes self management, Self management support, Wellness / healthy lifestyle.

Service types: Community nursing, Diabetes self management, Self management support, Wellness / healthy lifestyle.

Social work

Social work, Social supports
  • Social work
  • Social supports
Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
  • Childhood immunisation programme
  • Adult flu vaccine
  • 65 year old vaccinations
  • 45 year old vaccinations
  • Measles / Mumps / Rubella (MMR) vaccine
  • Pregnancy vaccinations
  • Catch-up missed vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Pregnancy and parenting

Newborn 6 week māmā and pēpē health check
  • Parent wellbeing
  • Support after birth

Newborn 6 week māmā and pēpē health check

Follow-up services
Chronic Condition Management Support

Service types: Community nursing, Case management, CVD self-management education, Diabetes self management, Respiratory.

Service types: Community nursing, Case management, CVD self-management education, Diabetes self management, Respiratory.

Planned Care
Disability forms
Prescription requirements
Retinal screening

Health screening tests check for health conditions or early warning signs of disease.

Health screening tests check for health conditions or early warning signs of disease.

Medications Use Review
Wellness / healthy lifestyle

Supporting wellbeing and living a healthy lifestyle.
  • Mindfulness and mental wellbeing

Supporting wellbeing and living a healthy lifestyle.

Disability Assistance

Support to make decisions, A longer appointment time, Wheelchair access, Wheelchair accessible toilet

Region

Lakes

Website

www.raphs.org.nz

Contact Details

1185 Tutanekai Street, Rotorua

Lakes

1185 Tutanekai Street
Rotorua
Bay of Plenty 3010

Information about this location

View on Google Maps

Get directions

Street Address

1185 Tutanekai Street
Rotorua
Bay of Plenty 3010

This page was last updated at 12:41PM on December 16, 2024. This information is reviewed and edited by Koiora.