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MidCentral > Community Health and Social Services >

Raukawa Whānau Ora

Community Health Service, Abuse and Violence Support, Kaupapa Māori, Social, Addiction, Mental Health, Stop Smoking

Today

8:30 AM to 5:00 PM.

Description

Raukawa Whānau Ora supports the wellbeing of Māori through kaupapa based health, social and education services.

Raukawa Whānau Ora Health Services is a kaupapa Māori Iwi Health Provider. Hauora service delivery is for all.  Service delivery is mobile to your home, marae or community venue or at one of the base clinics. Hauora services include Tamariki Ora Well Child Services, Mental Health & Alcohol & Drug Support, Mobile Nursing, Māori Disability Support and more.

Toiora Whānau is an iwi based social service that promotes the wellbeing of whānau, hapu and iwi. We believe that whānau is an integral support system and Toiora Whānau offers assistance in empowering Whānau through child based whānau support services and education programmes. 

He Hikinga Manawa Services support childhood education.


Read more about these services below

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

We provide non judgemental support and advice.

Referral

Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Waitangi Day (6 Feb).

Languages Spoken

English, Māori

Programmes

Adult Mental Health

Support for those 17 years and over who have an Axis 1 mental health diagnosis or suspected diagnosis. Our Māori Community Mental Health Support Workers (nga kaimahi) work with you and other health professionals involved in your care to support you to continue to live independently in your home and in the community. Support, advocacy and liaison are key roles. The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Programme Areas

Kaupapa Māori, Mental health

Programme Type

Community based support - mental health, Kaupapa Māori - mental health, Peer / advocacy / group / family whānau support

Regions

MidCentral

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Access to services is available through self-referral, whānau referral, or referral from any other source. These services are open to individuals from any cultural background who meet the criteria.

Each service has criteria for eligibility. If you do not meet the entry criteria the Health Manager may be able to refer you to another Raukawa Whānau Ora service or another more appropriate service provider.

Description

Support for those 17 years and over who have an Axis 1 mental health diagnosis or suspected diagnosis.

Our Māori Community Mental Health Support Workers (nga kaimahi) work with you and other health professionals involved in your care to support you to continue to live independently in your home and in the community. Support, advocacy and liaison are key roles.

The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Alcohol and Other Drugs (AOD) Community Support Service

Community support for those of any age affected by alcohol and/or drugs. RWO provides a service to whānau to manage their addictions in conjunction with other kaimahi to provide wrap around services if required. The service aims to reach clients / whānau who require information and support to manage their addictions guided by a support worker. The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Programme Areas

Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Community / social support (AOD), Kaupapa Māori (AOD)

Regions

MidCentral

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Access to any of the services is by self-referral or referral from other sources, i.e., GP, MidCentral services etc.

Each service has criteria for eligibility. If you do not meet the entry criteria the Health Manager may be able to refer you to another Raukawa Whānau Ora service or another more appropriate service provider.

Description

Community support for those of any age affected by alcohol and/or drugs. RWO provides a service to whānau to manage their addictions in conjunction with other kaimahi to provide wrap around services if required. The service aims to reach clients / whānau who require information and support to manage their addictions guided by a support worker.

The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Child, Adolescent and Family (CAFS)

CAFS provides support for 0-17 year olds and their whānau who have a mental health diagnosis and/or on-going behavioural challenges. Our Māori Community Mental Health Support Workers (nga kaimahi) work with you and other health professionals involved in your care to support you to continue to live independently in your home and in the community. Support, advocacy and liaison are key roles. The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Programme Areas

Kaupapa Māori, Mental health

Programme Type

Community based support - mental health, Kaupapa Māori - mental health

Regions

MidCentral

Age Groups

Child / Tamariki, Youth / Rangatahi

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Access to services is available through self-referral, whānau referral, or referral from any other source. These services are open to individuals from any cultural background who meet the criteria.

Each service has criteria for eligibility. If you do not meet the entry criteria the Health Manager may be able to refer you to another Raukawa Whānau Ora service or another more appropriate service provider

Description

CAFS provides support for 0-17 year olds and their whānau who have a mental health diagnosis and/or on-going behavioural challenges.

Our Māori Community Mental Health Support Workers (nga kaimahi) work with you and other health professionals involved in your care to support you to continue to live independently in your home and in the community. Support, advocacy and liaison are key roles.

The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Day Activity Recovery Support Service

Group activities to promote socialisation for individuals 17 years and over who have a mental health diagnosis. Transport is provided. Our Māori Community Mental Health Support Workers (nga kaimahi) work with you and other health professionals involved in your care to support you to continue to live independently in your home and in the community. Support, advocacy and liaison are key roles. The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Programme Areas

Kaupapa Māori, Mental health

Programme Type

Community based support - mental health, Kaupapa Māori - mental health, Peer / advocacy / group / family whānau support

Regions

MidCentral

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Access to services is available through self-referral, whānau referral, or referral from any other source. These services are open to individuals from any cultural background who meet the criteria.

Each service has criteria for eligibility. If you do not meet the entry criteria the Health Manager may be able to refer you to another Raukawa Whānau Ora service or another more appropriate service provider.

Description

Group activities to promote socialisation for individuals 17 years and over who have a mental health diagnosis. Transport is provided.

Our Māori Community Mental Health Support Workers (nga kaimahi) work with you and other health professionals involved in your care to support you to continue to live independently in your home and in the community. Support, advocacy and liaison are key roles.

The kaupapa Māori guiding principles for assessment and support of what is required by nga tangata and their whānau encompasses the four walls of Whare Tapa Wha: Te Taha Wairua, Te Taha Hinengaro, Te Taha Tinana, Te Taha Whānau.

Alcohol & Drug Service for Offenders

Community rehabilitation support for those affected by substance use, providing support in identifying and practicing successful life choices.

Programme Areas

Addictions - drug & alcohol, Kaupapa Māori

Programme Type

Community / social support (AOD), Kaupapa Māori (AOD)

Regions

MidCentral

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Corrections

Referral Process

Access to this service is via Single Point of Entry through Community Probation.

Service is provided by an AOD clinician.

Description

Community rehabilitation support for those affected by substance use, providing support in identifying and practicing successful life choices.

Services Provided

Abuse and violence support

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

  • Conflict resolution mediation
  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

Cancer Control Co-ordinator

Our kaupapa is to support improved access to services along the continuum of care for clients and their whānau affected by cancer.

Our kaupapa is to support improved access to services along the continuum of care for clients and their whānau affected by cancer.

Mobile Nursing

Our Mobile Nurse provides clinical nursing assessment in homes or within community clinics for clients aged 17 years and older who are suspected of, or diagnosed as having cardiac, diabetes and respiratory (breathing) problems. Our Mobile Nurse supports adults with diabetes, heart and respiratory conditions, to assist them and/or their whānau to independently manage the condition over a 12 month period. Our Mobile Nurse provides clinical nursing assessment in homes or within community clinics for clients aged 17 years and older who are suspected of, or diagnosed as having cardiac, diabetes and respiratory (breathing) problems. Our Mobile Nurse supports adults with diabetes, heart and respiratory conditions, to assist them and/or their whānau to independently manage the condition over a 12 month period.

  • Case management
  • Diabetes self management
  • Respiratory
  • Self management support
  • Asthma
  • Stop smoking
  • Older adult

Our Mobile Nurse provides clinical nursing assessment in homes or within community clinics for clients aged 17 years and older who are suspected of, or diagnosed as having cardiac, diabetes and respiratory (breathing) problems.

Our Mobile Nurse  supports adults with diabetes, heart and respiratory conditions, to assist them and/or their whānau to independently manage the condition over a 12 month period.

Counselling

Toiora Whanau offers a free counselling service for Māori and the wider community using the Te Whare Tapa Wha concept. The four corners represent the healing place for all people Toiora Whanau offers a free counselling service for Māori and the wider community using the Te Whare Tapa Wha concept. The four corners represent the healing place for all people

Toiora Whānau offers a free counselling service for Māori and the wider community using the Te Whare Tapa Wha concept.  The four corners represent the healing place for all people

Disability support services

Māori Disability Support Service assists those with a disability particularly nga kaumātua (50 yrs and over) to access a Needs Assessment Service Coordinator (Supportlinks). Includes advocacy and liaison. This service is specifically for any persons whose lives are affected by physical, sensory or intellectual disability.

Māori Disability Support Service assists those with a disability particularly nga kaumātua (50 yrs and over) to access a Needs Assessment Service Coordinator (Supportlinks). Includes advocacy and liaison.  This service is specifically for any persons whose lives are affected by physical, sensory or intellectual disability.

Education and training

Toiora Whanau provide education programmes and support that focus on empowering whanau & whānau wellbeing. Our Rangatahi Achievement Programme gives rangatahi the best chance at gaining NCEA Level 2 or an equivalent qualification by helping them to take control of their learning. We can also support whānau to help find a local childcare service that best suits your child’s needs. Toiora Whanau provide education programmes and support that focus on empowering whanau & whānau wellbeing. Our Rangatahi Achievement Programme gives rangatahi the best chance at gaining NCEA Level 2 or an equivalent qualification by helping them to take control of their learning. We can also support whānau to help find a local childcare service that best suits your child’s needs.

  • Pre-school education
  • Life skills
  • Skills courses

Toiora Whānau provide education programmes and support that focus on empowering whānau & whānau wellbeing.

Our Rangatahi Achievement Programme gives rangatahi the best chance at gaining NCEA Level 2 or an equivalent qualification by helping them to take control of their learning.

We can also support whānau to help find a local childcare service that best suits your child’s needs.

Health screening

We provide free cervical smear tests and confidential services provided by friendly supportive nurses. Cervical screening is provided in our free clinic. Our kaupapa is to provide a free accessible service that is responsive to the cultural needs of wahine and their whānau. We provide free cervical smear tests and confidential services provided by friendly supportive nurses. Cervical screening is provided in our free clinic. Our kaupapa is to provide a free accessible service that is responsive to the cultural needs of wahine and their whānau.

  • Cervical screening

We provide free cervical smear tests and confidential services provided by friendly supportive nurses. Cervical screening is provided in our free clinic. Our kaupapa is to provide a free accessible service that is responsive to the cultural needs of wahine and their whānau.

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. We provide immunisations as per the National schedule for nga tamariki aged 6 weeks to 11 years and adults, 45 years and older. FREE flu vaccinations for those 65 years and over or those under 65 who have a chronic disease/disorder such as asthma and Maori and Pacific people 55 years and over.

  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

We provide immunisations as per the National schedule for nga tamariki aged 6 weeks to 11 years and adults, 45 years and older.  FREE flu vaccinations for those 65 years and over or those under 65 who have a chronic disease/disorder such as asthma and Māori and Pacific people 55 years and over.

Kaupapa Māori

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Pacific People

All services are available to those who wish to access these. All services are available to those who wish to access these.

All services are available to those who wish to access these.

Pregnancy and parenting

Our Mother & Pepi Service provides antenatal and postnatal mothercraft support, advocacy & advice from conception to 5 years for young / new mothers and parents. Lactation Consultant Service - a gentle, friendly approach providing breastfeeding support by a qualified consultant. Car seats for 0-8 years are available. WINZ quotes accepted. Please contact our car seat coordinator on 06 3688678. Family Start is a free home visiting programme that focuses on supporting parents from early stages of pregnancy until the child is 5 years old. We also focus on improving children’s growth, health, learning and relationships. Tikanga Ririki is a kaupapa education programme that connects whānau to Te Ao Māori to support the development of their tamariki. We will share with whānau, knowledge and practices that are grounded by tikanga Māori. Our Mother & Pepi Service provides antenatal and postnatal mothercraft support, advocacy & advice from conception to 5 years for young / new mothers and parents. Lactation Consultant Service - a gentle, friendly approach providing breastfeeding support by a qualified consultant. Car seats for 0-8 years are available. WINZ quotes accepted. Please contact our car seat coordinator on 06 3688678. Family Start is a free home visiting programme that focuses on supporting parents from early stages of pregnancy until the child is 5 years old. We also focus on improving children’s growth, health, learning and relationships. Tikanga Ririki is a kaupapa education programme that connects whānau to Te Ao Māori to support the development of their tamariki. We will share with whānau, knowledge and practices that are grounded by tikanga Māori.

  • Car seats and safety
  • Parenting education
  • Support after birth
  • Pregnancy support
  • Young mums
  • Breastfeeding support
  • Parent wellbeing
  • Family / whānau support

Our Mother & Pepi Service provides antenatal and postnatal mothercraft support, advocacy & advice from conception to 5 years for young / new mothers and parents.

Lactation Consultant Service - a gentle, friendly approach providing breastfeeding support by a qualified consultant.

Car seats for 0-8 years are available. WINZ quotes accepted. Please contact our car seat coordinator on 06 3688678.

Family Start is a free home visiting programme that focuses on supporting parents from early stages of pregnancy until the child is 5 years old. We also focus on improving children’s growth, health, learning and relationships.

Tikanga Ririki is a kaupapa education programme that connects whānau to Te Ao Māori to support the development of their tamariki. We will share with whānau, knowledge and practices that are grounded by tikanga Māori.

Social work

Social Worker in Schools (SWIS) is a school based service for tamariki in the 5 -12 age group. The Social Worker is placed within specific schools, and is available to support tamariki and whānau with issues outside the classroom, that may be affecting the well-being of a child, and the child’s ability to learn Social Worker in Schools (SWIS) is a school based service for tamariki in the 5 -12 age group. The Social Worker is placed within specific schools, and is available to support tamariki and whānau with issues outside the classroom, that may be affecting the well-being of a child, and the child’s ability to learn

Social Worker in Schools (SWIS) is a school based service for tamariki in the 5 -12 age group. The Social Worker is placed within specific schools, and is available to support tamariki and whānau with issues outside the classroom, that may be affecting the well-being of a child, and the child’s ability to learn

Stopping violence services

The Whai Ao Ki Te Ao Marama programme is a community based 12 Week Stopping Violence Education Programme for men offered by Toiora Whanau. The programme is for men who behave violently and abusively. We work to eliminate violence in our society. We deal with domestic violence in the context of family/whanau and community safety. We work with other victim and family/whanau agencies. The Whai Ao Ki Te Ao Marama programme is a community based 12 Week Stopping Violence Education Programme for men offered by Toiora Whanau. The programme is for men who behave violently and abusively. We work to eliminate violence in our society. We deal with domestic violence in the context of family/whanau and community safety. We work with other victim and family/whanau agencies.

The Whai Ao Ki Te Ao Marama programme is a community based 12 Week Stopping Violence Education Programme for men offered by Toiora Whānau. The programme is for men who behave violently and abusively. We work to eliminate violence in our society. We deal with domestic violence in the context of family/whānau and community safety. We work with other victim and family/whānau agencies.

Well Child Tamariki Ora

Our Whanāu / Tamariki Ora Well Child Service provides child growth and developmental checks (0-5 years) as per the National Well Child Schedule, vision and hearing profiles and immunisations; and includes assessment of other members of the whānau if requested. Lactation Consultant Service is available to anyone needing to access the service to having a gentle, friendly approach with breastfeeding assistance. Our Whanāu / Tamariki Ora Well Child Service provides child growth and developmental checks (0-5 years) as per the National Well Child Schedule, vision and hearing profiles and immunisations; and includes assessment of other members of the whānau if requested. Lactation Consultant Service is available to anyone needing to access the service to having a gentle, friendly approach with breastfeeding assistance.

Our Whanāu / Tamariki Ora Well Child Service provides child growth and developmental checks (0-5 years) as per the National Well Child Schedule, vision and hearing profiles and immunisations; and includes assessment of other members of the whānau if requested.
Lactation Consultant Service is available to anyone needing to access the service to having a gentle, friendly approach with breastfeeding assistance.

Whānau Ora

Whānau Ora Navigation Service is guided by kaupapa tuku iho, this whānau centred support service uses a holistic focused model of well being to help whānau dream, plan and work toward a future that is determined by their own aspirations. This journey aims to reinstate rangatiratanga and move whānau to a position where they are living healthier, happier and culturally rewarding lives. Whānau Ora Navigation Service is guided by kaupapa tuku iho, this whānau centred support service uses a holistic focused model of well being to help whānau dream, plan and work toward a future that is determined by their own aspirations. This journey aims to reinstate rangatiratanga and move whānau to a position where they are living healthier, happier and culturally rewarding lives.

  • Kaupapa Māori
  • Pasifika

Whānau Ora Navigation Service is guided by kaupapa tuku iho, this whānau centred support service uses a holistic focused model of well being to help whānau dream, plan and work toward a future that is determined by their own aspirations. This journey aims to reinstate rangatiratanga and move whānau to a position where they are living healthier, happier and culturally rewarding lives.

Disability Assistance

Wheelchair access, Support to make decisions, Assistance to move around, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Child / Tamariki friendly, LGBTQIA+ friendly

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Region

MidCentral

Website

Contact Details

8:30 AM to 5:00 PM.

152 Bath Street
Levin
Manawatu-Wanganui 5510

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Street Address

152 Bath Street
Levin
Manawatu-Wanganui 5510

Postal Address

PO Box 586
Levin 5540

This page was last updated at 10:25AM on March 14, 2025. This information is reviewed and edited by Raukawa Whānau Ora.