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Palmerston North Women's Refuge

Refuge Service, Abuse and Violence Support

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Description

Palmerston North Women's Refuge provides support, education and information to women, children and their whānau who experience family violence. Our services cover Manawatu, Horowhenua and Tararua regions.

Our vision is for all women and children to live free from domestic and family violence. 

Our services include:

  • Confidential, non judgmental support
  • 24 hour crisis line
  • Referrals to counsellors, doctors, lawyers and other support services
  • Safety planning / Safety orders
  • Advocacy (Lawyers, Police, WINZ, OT, Te Whatu Ora, Kainga Ora)
  • Community clients
  • NHSS National Housing Security Services
  • Residential (Safe House)
  • Strengthening Safety Services
  • Individual or group programmes for women, children and young persons

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

Need help now? Call our crisis line anytime on 06 356 5585 or freephone 0800 733 843, to speak with a female advocate.

Make an appointment

Referral

Walk in

Website / App

Fees and Charges Categorisation

Free

Fees and Charges Description

Our services are free.

Hours

Mon – Fri 9:00 AM – 5:00 PM

You can call us on (06) 354 5355 or come in and see us during office hours at 597 Main Street or 58 Bath Street, Levin.

Our crisis line operates 24/7 - call 06 356 5585 or freephone 0800 733 843

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Services Provided

Abuse and violence support

We provide family and domestic violence support including: Educational Programmes: for women, children (5-12), youth (12-17) and youth extended (17-20) MOJ referrals (Safety Planning, Risk Assessment) MSD (Transitional Housing) Whānau Protect We provide family and domestic violence support including: Educational Programmes: for women, children (5-12), youth (12-17) and youth extended (17-20) MOJ referrals (Safety Planning, Risk Assessment) MSD (Transitional Housing) Whānau Protect

  • Care and protection
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Support groups
  • Victim support

We provide family and domestic violence support including:

  • Educational Programmes: for women, children (5-12), youth (12-17) and youth extended (17-20) 
  • MOJ referrals (Safety Planning, Risk Assessment) 
  • MSD (Transitional Housing) 
  • Whānau Protect 
Advocacy

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Social work

Advocacy and support. Advocacy and support.

Advocacy and support. 

Social services crisis assessment

We provide a crisis intervention approach. Walk in and drop in if needing to talk to someone. We provide a crisis intervention approach. Walk in and drop in if needing to talk to someone.

We provide a crisis intervention approach. Walk in and drop in if needing to talk to someone.

Accommodation and housing support

Transitional Housing support Transitional Housing support

Transitional Housing support

Budgeting and help with debt

Working with WINZ, lawyers to support the transitional change in financial eligibility Working with WINZ, lawyers to support the transitional change in financial eligibility

Working with WINZ, lawyers to support the transitional change in financial eligibility 

Elder abuse

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Refuge

We can provide residential (safe house) access for women in a crisis family violence situation We can provide residential (safe house) access for women in a crisis family violence situation

We can provide residential (safe house) access for women in a crisis family violence situation

Disability Assistance

Wheelchair access

Additional Details

Face to face / Kanohi ki te Kanohi, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Phone

Region

MidCentral

Contact Details

This page was last updated at 9:29AM on December 23, 2024. This information is reviewed and edited by Palmerston North Women's Refuge.