East Auckland, South Auckland > Community Health and Social Services >
Counselling Services Centre
Sexual Harm Service, Abuse and Violence Support, Social
Today
Description
We provide crisis response for survivors of sexual harm, family harm and other trauma, as well as counselling recovery and support services for those affected by sexual or family harm, depression, anxiety, grief and loss, and other issues causing distress.
Call 24/7 Helpline (09) 277 9324
Ages: Children, Adolescents, Adults, Family/Whānau, including men and women
Region: Counties Manukau, including East Auckland
Description:
We provide the following services:
Immediate help - 24/7 free and confidential crisis response for anyone affected by sexual assault and harm.
Medical and Forensic support - we support and advocate for survivors of abuse while they give their statement to the police and go through a medical examination. Our team are also available to support survivors during recorded interviews. If you choose not to involve the police we can still support you through a medical examination.
Counselling - therapy and support for children, young people, adults and their families/whānau suffering effects of sexual and family violence, depression, anxiety, grief and loss, and other issues commonly causing distress. We are also registered for any EAP (Employee Assistance Programme) - For more information on counselling see here
Court support - free and confidential support for those going through the justice process, during and after trial.
Social work support- our social work team provides advocacy, support and resources.
We are a registered ACC Sensitive Claims organisation and services are FREE.
Referrals: Self, Police, Courts, Women's Refuge, ACC, Oranga Tamariki, Community agencies, Health Professionals - for a referral form click here
How to Access:
Call 24/7 on (09) 277 9324.
Txt 027 426 1564
For non-urgent enquiries email admin@csnz.org.nz or click here
See our website www.cscnz.org.nz
Ages
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Please contact us for non-judgemental support and advice from our caring team of skilled professionals.
Call 24/7 on (09) 277 9324.
Txt 027 426 1564
For non-urgent enquiries email admin@csnz.org.nz or click here
See our website www.cscnz.org.nz
Referral
Make an appointment
Fees and Charges Categorisation
Free, Fees apply
Fees and Charges Description
Each case is assessed to ensure counselling is affordable for everyone.
ACC Sensitive Claim (sexual abuse) is free.
EAP Counselling is free.
Hours
Mon – Fri | 8:00 AM – 7:30 PM |
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Crisis Response Service is available 24 hours, 7 days per week, including public holidays.
Office is closed public holidays.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec. Closed 24 Dec — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English, Afrikaans, Fijian, Hindi, Samoan, Tamil, Urdu, Sinhala, Hakka, Malay
Services Provided
Specialist support for victims and survivors of sexual harm.
Specialist support for victims and survivors of sexual harm.
- Immediate help
- Support and counselling
- Groups and programmes
Specialist support for victims and survivors of sexual harm.
ACC Sensitive Claims counselling for victims and survivors of sexual harm.
ACC Sensitive Claims counselling for victims and survivors of sexual harm.
ACC Sensitive Claims counselling for victims and survivors of sexual harm.
Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.
Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.
- Counselling
- Information and support
- Referral to specialist services
- Victim support
Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.
Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.
Disability Assistance
Wheelchair access
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, LGBTQIA+ friendly
Document Downloads
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CSC Referral Form.pdf
(PDF, 243.4 KB)
Counselling Referral Form
Region
East Auckland, South Auckland
Website
Contact Details
22 Alexander Avenue, Papatoetoe
South Auckland
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Phone
(09) 277 9324
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Mobile
027 426 1564
Email
Website
Office (09) 277 9324 Crisis line 24/7
Contact us online here
22 Alexander Avenue
Papatoetoe
Auckland 2025
Street Address
22 Alexander Avenue
Papatoetoe
Auckland 2025
Postal Address
PO Box 76-473
Manukau City
Auckland 2241
101 Carruth Road, Papatoetoe, Auckland
South Auckland
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Phone
(09) 277 9324
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Mobile
027 426 1564
Email
Website
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This page was last updated at 3:21PM on September 16, 2024. This information is reviewed and edited by Counselling Services Centre.
Advocacy, information and support for you and your family/whānau.
Advocacy, information and support for you and your family/whānau.