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Today

Description

Shama supports ethnic people who have experienced family violence and/or sexual violence or other complex issues. We provide social work support, counselling, therapy and crisis support. We can also connect clients with other services when needed.

Family Violence Regional Coverage: Waikato region only

Sexual Violence Coverage: All of New Zealand

Crisis Connection Service: 
If you are experiencing or have experienced sexual harm, we have an ethnic co-ordinator you can talk to. She will help you find the right support service and will work with you, and the service that you want to use so that they understand your cultural or religious needs.

Social Services:
We provide social services to the Waikato region that include advocacy, brokerage, support, home visits and linking to other services. If you are outside of the Waikato region, we can help connect you to the local services in your region.

Counselling and Therapy:
If you have experienced sexual harm, Shama can connect you with an ethnic counsellor or therapist to provide ongoing support through our ACC service. We have therapists right across the country who can work with you and people are available to provide online counselling, to ensure you have the right fit.

Training and Advice:
Shama can provide training and cross-cultural advice to those who are working with ethnic people who have experienced sexual harm.

How to access:

Social Services Support
Phone: (07) 843 3810
Email: info@shama.org.nz

Crisis Connection Service
Phone: 027 243 3811
Email: crisis1@shama.org.nz

Counselling and Therapy
Phone: (07) 843 3810
Email: info@shama.org.nz

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Contact us

You can contact us by phone (07 8433810), by email info@shama.org.nz or through our website and social media. You can also drop in at our women's centre (8 Liverpool Street, Hamilton).
Contact us for non judgemental support and advice from our team of caring and skilled professionals.

Make an appointment

Referral

Walk in

Fees and Charges Categorisation

Free

Fees and Charges Description

No fees apply

Hours

Mon – Fri 9:00 AM – 4:30 PM

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

Afrikaans, Arabic, Bemba, Bengali, Chewa (or Nyanja), Filipino, French, Hindi, Japanese, Kapampangan, Mandarin Chinese, Punjabi, Telugu, Urdu, Spanish

Services Provided

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.

  • Immediate help
  • Support and counselling

Specialist support for victims and survivors of sexual harm.

Sexual harm victims/survivors - Do you need ACC counselling?

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

Sexual harm - training, education, workforce development

Provision of specialist training, education and support for those who work in the sexual harm sector.

Provision of specialist training, education and support for those who work in the sexual harm sector.

Advocacy

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Advocacy services can support you or work on your behalf when you are accessing health or social services. This can include listening to your concerns, talking through options with you and coming with you to appointments.

Social work

Advocacy, information and support for you and your family/whānau.

Advocacy, information and support for you and your family/whānau.

Asian support services

Asian support services promote health and wellbeing for Asian communities.

Asian support services promote health and wellbeing for Asian communities. 

Abuse and violence support

Education programme runs subject to participant numbers. Education programme runs subject to participant numbers.

  • Counselling
  • Education programmes
  • Family violence intervention
  • Information and support
  • Referral to specialist services
  • Victim support

Education programme runs subject to participant numbers.

Education and training

Provision of education and/or training courses to the community.

  • Life skills

Provision of education and/or training courses to the community.

Pregnancy and parenting

Pregnancy and parenting support for family/whānau.

  • Parenting education
  • Parent wellbeing

Pregnancy and parenting support for family/whānau.

Counselling
Elder abuse

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Elder abuse services support older people/kaumātua who have experienced harm or abuse.

Family / whānau support

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Information, education & support

Provision of information, guidance, advice, and resources.

Provision of information, guidance, advice, and resources.

Social and group activities

Provision of social and group activities in the community.

Provision of social and group activities in the community.

Social services crisis assessment

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Community-based crisis assessment for people who need urgent social support e.g. food or accommodation.

Wellness / healthy lifestyle

Supporting wellbeing and living a healthy lifestyle.

Supporting wellbeing and living a healthy lifestyle.

Youth mentoring / development

Support young people/rangatahi to live confidently and achieve their goals.

Support young people/rangatahi to live confidently and achieve their goals.

Disability Assistance

Quiet, low sensory environment, A longer appointment time, Support to make decisions, More space to move around

Additional Details

Face to face / Kanohi ki te Kanohi, Phone, Child / Tamariki friendly, LGBTQIA+ friendly, Online / virtual / app, Speak with women / wahine

Region

Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawke's Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui

Website

Contact Details

Crisis Connection Service

Phone: 027 243 3811
Email: crisis1@shama.org.nz

Counselling and Therapy

Phone: (07) 843 3810
Email: info@shama.org.nz

Other programmes and support
Phone: (07) 843 3810
Email: info@shama.org.nz

Shama Ethnic Women's Trust
8 Liverpool Street
Hamilton Central
Hamilton
Waikato 3204

Information about this location

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Get directions

Street Address

Shama Ethnic Women's Trust
8 Liverpool Street
Hamilton Central
Hamilton
Waikato 3204

Postal Address

PO Box 4218
Hamilton East
Hamilton 3247

This page was last updated at 1:32PM on July 8, 2024. This information is reviewed and edited by Shama.