Today
Description
24-hour Emergency Response for those who have experienced Rape or Sexual Violence.
We offer listening and support 24-hours a day 7 days a week through our crisis line. Our crisis service can also include in-person support, including during forensic and therapeutic examinations. Time with our service includes creating a support plan to meet survivors' immediate needs and ongoing support to achieve goals for healing and recovery.
We are not only a crisis service. Many people who contact us have experienced rape and/or sexual abuse some time ago. Our services are available to anyone who has experienced rape and/or sexual abuse, no matter when it happened.
Our court service provides support throughout the court process. We can be present at court hearings, before and after evidential video interviews, and at any other stage. We work with partners such as police and Court Victim Advisors to ensure survivors' emotional, psychological, and practical needs are met as they take the necessary steps to seek justice.
In our space are three support rooms and a resting room. Our waiting room is open to anyone dropping in or waiting for an appointment. We also have a shower available. We welcome survivors and their whānau to drop in anytime and share in our space.
Staff
Qualified Social Workers
Ages
Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Call 0800 883 300 - select '1' for Northland and then select '3' for Whangārei - Crisis line operates 24 hours, 7 days a week, including public holidays
Or call our office on 09 438 6221.
Referral
Self-referrals welcome by phone or drop-in.
Referrals from other agencies by email to:
Walk in
Drop-in service, support rooms and office: first floor, 125 Cameron Street (entrance on Albert Street with free parking behing the building).
If you are unable to navigate a flight of stairs please phone to arrange an alternative location for support.
Make an appointment
Call 0800 883 300 - select "1" for Northland and then select "3" for Whangārei - Crisis line operates 24 hours, 7 days a week, including public holidays
Call our office 09 438 6221, 9am-5pm, Mon-Fri
Fees and Charges Categorisation
Free
Fees and Charges Description
None
Hours
| Mon – Fri | 9:00 AM – 5:00 PM |
|---|
Phone crisis line operates 24 hours, 7 days a week, including public holidays.
Public Holidays: Closed Northland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English, Māori
Services Provided
Disability Assistance
Quiet, low sensory environment, A longer appointment time, NZ sign language interpreter, Support to make decisions
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, LGBTQIA+ friendly
Travel Directions
Parking
Free parking at the back of the building, entrance on Albert Street. Four carparks available.
P120 parking on the street.
Region
Northland
Contact Details
125 Cameron Street, Whangārei
Northland
125 Cameron Street (first floor, entrance on Albert Street)
Whangarei
Northland 0110
Street Address
125 Cameron Street (first floor, entrance on Albert Street)
Whangārei
Northland 0110
Postal Address
PO Box 418
Whangārei 0140
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This page was last updated at 11:46AM on May 7, 2024. This information is reviewed and edited by Whangarei Rape Crisis Inc.