Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawke's Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui > Community Health and Social Services >
Victim Support
Social Service, Abuse and Violence Support, Sexual Harm
Today
12:00 AM to 12:00 AM.
Description
Manaaki Tāngata | Victim Support is here 24/7 for people directly affected by crime, suicide and traumatic events, including their whānau and witnesses. We support people to feel informed, empowered, safe and able to cope with the impact.
Call 0800 842 846
Ages: 17 years and older. Although we can provide information to help you support children and young people.
Region: All of New Zealand.
Our services:
Manaaki Tāngata | Victim Support provide tailored, immediate and short-term emotional support, practical assistance, information and referrals to other agencies, plus support through the criminal justice system.
Our support is free and available even if you don’t report the crime to the Police.
Our Support Workers provide:
- someone independent who you can talk to, who listens without judgement and identifies ways to help you cope.
- access to financial assistance if you're eligible, link you with community resources and advocate on your behalf.
- information on what happens next, including understanding your rights and supporting you to make informed choices.
- help with understanding the justice system, including Victim Impact Statements and Victim Register applications.
- support at key moments during court, parole hearings, coronial process, restorative justice and family group conference events.
- connections to other local support services and counselling, when appropriate.
See here for more information on how we can help.
All Manaaki Tāngata | Victim Support services are FREE.
Visit our website for detailed support resources and practical information for specific events: www.victimsupport.org.nz
Access our service:
We're here for you 24/7, call 0800 842 846
Staff
We have trained staff and volunteer Support Workers right across Aotearoa New Zealand, supported by the National Office in Wellington.
What makes our people special is that they are not counsellors or social workers. They are everyday people who have been highly trained to meet victims’ needs with both heart and professionalism.
Ages
Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Contact us
Call us 24/7 on 0800 842 846 for tailored, immediate and short-term emotional support, practical assistance, information, justice system support and referrals to other agencies.
Website / App
Fees and Charges Categorisation
Free
Fees and Charges Description
All our services are free.
Hours
12:00 AM to 12:00 AM.
| Mon – Sun | midnight – midnight |
|---|
24/7 Helpline is available on Public Holidays
Public Holidays: Open on all public holidays.
Christmas: Open 23 Dec — 10 Jan.
Languages Spoken
Arabic, Cantonese Chinese, English, Filipino, French, German, Gujarati, Hindi, Kannada, Malay, Mandarin Chinese, Māori, Marathi, Punjabi, Samoan, Spanish, Tamil, Thai, Tongan, Vietnamese
Services Provided
Manaaki Tāngata | Victim Support is here 24/7 for victims of crime, suicide and traumatic events. This includes victims of assault, family harm, hate crime and more. For specific information on support for family violence and harm, visit our website.
Manaaki Tāngata | Victim Support is here 24/7 for victims of crime, suicide and traumatic events. This includes victims of assault, family harm, hate crime and more. For specific information on support for family violence and harm, visit our website.
- Information and support
- Referral to specialist services
- Victim support
Manaaki Tāngata | Victim Support is here 24/7 for victims of crime, suicide and traumatic events. This includes victims of assault, family harm, hate crime and more.
For specific information on support for family violence and harm, visit our website.
Research and advocacy is a vital part of Victim Support | Manaaki Tāngata's work. We advocate to Government and society on the needs and rights of victims in Aotearoa New Zealand.
Research and advocacy is a vital part of Victim Support | Manaaki Tāngata's work. We advocate to Government and society on the needs and rights of victims in Aotearoa New Zealand.
Research and advocacy is a vital part of Victim Support | Manaaki Tāngata's work. We advocate to Government and society on the needs and rights of victims in Aotearoa New Zealand.
Disability Assistance
Support to make decisions
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly
Region
Bay of Plenty, Canterbury, Central Auckland, Central Lakes, Dunedin - South Otago, East Auckland, Hawke's Bay, Hutt, Lakes, MidCentral, Nelson Marlborough, North Auckland, Northland, South Auckland, South Canterbury, Southland, Tairāwhiti, Taranaki, Waikato, Wairarapa, Waitaki, Wellington, West Auckland, West Coast, Whanganui
Website
Contact Details
180 Molesworth Street, Thorndon, Wellington
Wellington
12:00 AM to 12:00 AM.
-
Phone
0800 842 846
Email
Website
24/7 Helpline 0800 VICTIM (0800 842 846)
180 Molesworth Street
Thorndon
Wellington
Wellington 6011
Street Address
180 Molesworth Street
Thorndon
Wellington
Wellington 6011
Postal Address
Victim Support
PO Box 3017
Wellington 6140
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This page was last updated at 12:09PM on September 11, 2024. This information is reviewed and edited by Victim Support.