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Four Kauri Family Medical Centre

General Practice (GP) Service

Today

Description

For more information, please visit our website - https://www.fourkauri.co.nz/

Four Kauri Medical has been part of the Mt Albert Community for over 70 years. We are a family orientated practice committed to providing the highest standard of medical care for you and your family.

We offer a full range of medical services including wellness checks, care of the elderly, childhood immunisations, minor surgery, all chronic health illnesses, gender affirming/rainbow healthcare and youth care.

Our clinical team includes seven Doctors (see below for details) four Nurses and a Healthcare Assistant.

We are partnered with Te Tumu Waiora, a new nationwide initiative that provides FREE advice and support to people who are experiencing mental distress or who need behavioural advice. Based in our practice our Health Improvement Practitioner (HIP) and Health Coach (HC) are focused on supporting individuals to develop skills and better manage existing issues. Anyone of any age with any issue affecting their mental wellbeing who would benefit from support for behavioural change can make use of this FREE service.

We have also joined a new service called Here Toitu. This program offers a FREE 12 month support service to help WINZ patients to get well, and get back into the workforce.

If you are new to the area or looking for a new GP, then we welcome you to enrol.

New patients - please complete the attached forms under Document Downloads and return to reception@fourkauri.co.nz. Alternatively, phone our reception team at 09 846 0002 for more information. 

If you have Covid concerns, please call the Covid Healthline number 0800 358 5453

We recommend CareHQ as our preferred GP service for patients, after-hours or when we are unavailable. CareHQ is available 7 days a week 7am - 7pm. Find out more. 

Four Kauri Medical Centre patients receive a $10.00 discount on CareHQ consultations. Simply enter the coupon code PRO-1 at the payment screen, to claim your discount. Coupon code: PRO-1. 

Doctors

How do I access this service?

Enrolled patients, Make an appointment

Enrolling new patients

Yes

This practice is enrolling new patients.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $48.00 $13.00
18 to 24 years $65.00 $19.50
25 to 44 years $67.00 $19.50
45 to 64 years $67.00 $19.50
65+ years $65.00 $19.50
GP CONSULTATIONS FOR ENROLLED PATIENTS
AGE REGULAR/ACC COMMUNITY SERVICE CARD
Under 14 Free Free
14-17 $48 $13
18-24 $65 $19.50
25-64 $67 $19.50
65+ $65 $19.50

 

PRESCRIPTIONS
Patients must be seen at least once every 3-6 months for repeat prescriptions.
AGE REGULAR COMMUNITY SERVICE CARD
Under 14 $5 $5
14-17 $15 (controlled drugs $5) $15
18+ $28 $19.50
Urgent Requests $35 $25

 

GP CONSULTATIONS FOR VISITORS
AGE REGULAR/ACC COMMUNITY SERVICE CARD
Under 14 $65 $50
14-17 $95 $80
18+ $100 $85


ACC (accident) co-payment charge as above still applies

A fee will apply for repeated missed appointments.  Please contact the surgery if you are unable to attend.

Hours

Mon – Fri 8:30 AM – 5:15 PM

After Hours:

Phone GP practice and follow instructions. You will be transferred to an after hours service who will direct you

OR

Recommended after-hours virtual provider: 

Our practice will be closed for Christmas from 3PM 24th December 2024 and open on 6th January 2025. If you need support, you can get a virtual GP consultation from the comfort of home, anywhere in New Zealand by using CareHQ. GPs are available from 7am – 9pm, 7 days per week.

Southern Cross members should use their MySouthernCross app to book their appointment, and non-Southern Cross patients can access CareHQ directly using the codes emailed out from the practice. 

From Monday 16 December 2024, through to Sunday 19 January 2025, as a benefit of belonging to our practice, pricing for a 10-minute GP consultation will be $49.95 for a standard 10-minute appointment, or $19.50 for Community Services Card holders appointment. Please check the email sent to patients from Four Kauri Family Medical Centre on December 11th for coupon codes.

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Open 24 Dec (8:30 AM – 3:00 PM). Closed 25 Dec — 5 Jan. Open 6 Jan — 10 Jan.

Preferred urgent care clinic out of hours: White Cross Ascot - 24/7 Urgent Care.

Languages Spoken

English, Mandarin Chinese, Cantonese Chinese, Tagalog, Gujarati, Hindi

Services Provided

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Meningococcal vaccine
  • Shingles vaccine
  • Travel vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. If you require minor surgery, please ask the doctor for a quote. Basic excisions cost $300 and above.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

If you require minor surgery, please ask the doctor for a quote.

Basic excisions cost $300 and above.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. Please be aware that a nurse appointment is required for blood pressure checks, liquid nitrogen application, B12 and flu injections, immunisations, dressing changes etc. A fee may apply.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Please be aware that a nurse appointment is required for blood pressure checks, liquid nitrogen application, B12 and flu injections, immunisations, dressing changes etc.

A fee may apply.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Patients can request prescriptions by phone after 10.00am. Prescriptions are prepared within 24 - 48 hours. Complex prescriptions may take up to 3 business days or more if we require further information from you. Scripts can be collected or faxed through to a pharmacy. Request a repeat prescription here: www.health365.co.nz.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Patients can request prescriptions by phone after 10.00am.
Prescriptions are prepared within 24 - 48 hours. Complex prescriptions may take up to 3 business days or more if we require further information from you. 

Scripts can be collected or faxed through to a pharmacy.

Request a repeat prescription here: www.health365.co.nz.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. We will only be in touch if there are abnormalities with your results. If you do not hear from us you can assume everything was normal. Please book in with our Health Coach for a free consultation if you want to discuss your results further or a normal GP consultation if you have any concerns.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

We will only be in touch if there are abnormalities with your results. If you do not hear from us you can assume everything was normal.

Please book in with our Health Coach for a free consultation if you want to discuss your results further or a normal GP consultation if you have any concerns. 

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. A nurse appointment is required for the application of liquid nitrogen and a fee of $13 is usually charged. You may also need to see a doctor to check the nature of the lesion.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

A nurse appointment is required for the application of liquid nitrogen and a fee of $13 is usually charged. You may also need to see a doctor to check the nature of the lesion.

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit A standard consultation fee applies along with an additional fee/s for speculum/thinprep smears. A smear test with a qualified nurse will cost $40.00 We also provide U22 consultations, STD checks, emergency contraception and pregnancy testing. A standard consultation fee or surcharge may be applicable for any of these services. Please check with reception when making an appointment.

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

A standard consultation fee applies along with an additional fee/s for speculum/thinprep smears.

A smear test with a qualified nurse will cost $40.00

We also provide U22 consultations, STD checks, emergency contraception and pregnancy testing.  A standard consultation fee or surcharge may be applicable for any of these services.  Please check with reception when making an appointment.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. The standard cost of an ECG is $55. A nurse appointment is required.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

The standard cost of an ECG is $55.

A nurse appointment is required.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. If requiring information on travel immunisations (only), please book a nurse consultation to discuss with the nurse. Travel vaccines vary in price but it always pays to get advice from the nurse particularly as to when you need to have them done by. Before travelling to another country, ensure your medication is organized, and be aware that certain destinations may require specific vaccines. Your doctor can advise on necessary immunizations and other medical considerations for your destination. Some vaccines may need to be ordered based on your travel plans, so please inform us when scheduling your appointment. If you have any concerns, please book a GP consultation with your preferred GP or Dr Rebecca who has completed a certificate in travel medicine.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

If requiring information on travel immunisations (only), please book a nurse consultation to discuss with the nurse. Travel vaccines vary in price but it always pays to get advice from the nurse particularly as to when you need to have them done by. 

Before travelling to another country, ensure your medication is organized, and be aware that certain destinations may require specific vaccines. Your doctor can advise on necessary immunizations and other medical considerations for your destination. Some vaccines may need to be ordered based on your travel plans, so please inform us when scheduling your appointment. If you have any concerns, please book a GP consultation with your preferred GP or Dr Rebecca who has completed a certificate in travel medicine.

Patient Portal

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions. We can now offer you the patient portal Health365 so you can book appointments and request regular medications online. Please phone 09 8460002 or email on reception@fourkauri.co.nz if you would like to be registered for this service.

A patient portal is a secure online tool provided by GP practices that can allow convenient access to your health information as well as interaction with the practice e.g. booking appointments and requesting repeat prescriptions.

We can now offer you the patient portal Health365 so you can book appointments and request regular medications online.  Please phone 09 8460002 or email on reception@fourkauri.co.nz if you would like to be registered for this service.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here Many enrolled patients are eligible for free or subsidised. Reach out to our team to find out more about FREE IUD/Jadelle contraception.

  • Implant (Jadelle) inserts
  • IUD inserts
  • Free or subsidised contraception services (enquire for eligibility and details)
  • Implant (Jadelle) removal
  • IUD removals

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

Many enrolled patients are eligible for free or subsidised. Reach out to our team to find out more about FREE IUD/Jadelle contraception.

Health screening

Health screening tests check for health conditions or early warning signs of disease.

  • Bowel screening
  • Cervical screening
  • Prostate check
  • Breast screening (mammogram)
  • Diabetes screening
  • Throat swab for rheumatic fever prevention

Health screening tests check for health conditions or early warning signs of disease.

Sexual and reproductive health

Rainbow Health Clinic - To ensure that our rainbow health patients receive the support they need, Dr. Gina will be offering a temporary Virtual Rainbow Health Clinic every Wednesday. This clinic is dedicated to providing continuity and assistance for patients seeking gender-affirming care, as well as supporting their physical and mental health needs. Please note that this service is currently available only for patients enrolled at Four Kauri Family Medical Centre. Rainbow Health Clinic - To ensure that our rainbow health patients receive the support they need, Dr. Gina will be offering a temporary Virtual Rainbow Health Clinic every Wednesday. This clinic is dedicated to providing continuity and assistance for patients seeking gender-affirming care, as well as supporting their physical and mental health needs. Please note that this service is currently available only for patients enrolled at Four Kauri Family Medical Centre.

  • Contraception (birth control) advice
  • Menopause
  • STD checks (Sexually transmitted disease)
  • Male sexual health
  • Pregnancy testing

Rainbow Health Clinic - To ensure that our rainbow health patients receive the support they need, Dr. Gina will be offering a temporary Virtual Rainbow Health Clinic every Wednesday. This clinic is dedicated to providing continuity and assistance for patients seeking gender-affirming care, as well as supporting their physical and mental health needs.​ Please note that this service is currently available only for patients enrolled at Four Kauri Family Medical Centre.

Weight loss management

This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered. Please book in with a GP consultation to discuss weight loss management. We also offer Free consultations with our Health Improvement Practitioner (HIP) who can help with short term intervention (almost like a counsellor) and free consultations with our Health Coach who can offer lifestyle behavioural support. Your GP will be able to refer you to our in house HIP and health coach.

This service offers support to people who are overweight or obese to reach and maintain a healthy weight. Weight loss approaches may involve diet and lifestyle changes or weight loss medications, or both may be offered. Please book in with a GP consultation to discuss weight loss management. We also offer Free consultations with our Health Improvement Practitioner (HIP) who can help with short term intervention (almost like a counsellor) and free consultations with our Health Coach who can offer lifestyle behavioural support. Your GP will be able to refer you to our in house HIP and health coach.

Telehealth Consultation

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify. Please note Rainbow Health Clinic is only accessible via virtual consultations until Feb 2025.

  • Telehealth consultations for enrolled patients only
  • Phone consultations
  • Video consultations

A virtual consultation is a way of having an appointment with your healthcare provider, but not in person. This is usually done via a video app or a phone call. For more detailed information about telehealth consultations, please see the guide from Healthify.

Please note Rainbow Health Clinic is only accessible via virtual consultations until Feb 2025.

Disability Assistance

Wheelchair access

Document Downloads

  • Medical History Form. (DOCX, 45.8 KB)

    Please complete this form and return with Enrolment Form and ID

  • Four Kauri Enrolment Form (PDF, 176 KB)

    Please email completed enrolment form, photo ID (we only accept passport or birth certificate), medical history form and CSC details if applicable to reception@fourkauri.co.nz. 
    Enrolment process will be completed within 10 business days.

  • Four Kauri Fees (PDF, 241.9 KB)

    Please call reception to cancel your appointment at least 1 hour prior to your appointment time to avoid a DNA (Did Not Attend) Consultation fee.

  • Four Kauri Vaccine Fees (PDF, 131.9 KB)

    Please call reception to find out if you are eligible for a funded vaccine.

  • Payment Policy (DOCX, 38.1 KB)

    Please read our payment Policy

  • Four Kauri Medical Enrolment Guide (DOCX, 40.1 KB)

    A brief guide on what forms need to be completed and returned when Enrolling at Four Kauri Medical

Travel Directions

Please refer to Google Maps and AT for directions to our practice. 
We are currently accepting all Unitec students - we are located 10 mins walk from Unitec Mt Albert Campus.
5 mins drive from the motorway.

Public Transport

1 min walk from Mt Albert Train Station.
Bus Stops for 22N, 22R, 209 and Outerlink are situated right in front of the practice. 
Bus Stops for 010, 66 and RBW are situated 1 min walk away from the practice.

Parking

Parking is located at the back of the medical centre.

Contact Details

Patient Portal: www.health365.co.nz

After-hours virtual consults: www.carehq.co.nz

Book an appointment

880 New North Road
Mt Albert
Auckland 1025

Information about this location

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Street Address

880 New North Road
Mt Albert
Auckland 1025

Postal Address

PO Box 77 044
Mt Albert
Auckland 1350

This page was last updated at 10:53AM on December 9, 2024. This information is reviewed and edited by Four Kauri Family Medical Centre.