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Hobsonville Medical Centre

General Practice (GP) Service

Today

Description

We were the first practice to start in the Hobsonville area and have been here for almost 30 years. Our doctors are very experienced, both having practised as GPs for 30 years or more.

Our focus is preventative healthcare and personalised healthcare. That is why Dr Susan Clark and Dr Peter Moore work 5 full days per week - we want to see our own patients and get to know them well.

Every time you come you will see your own doctor, giving good continuity of care and you will not need to reiterate your history or ongoing health issues to a different doctor each time. We aim to give you a same day appointment and to facilitate this we work a late night every Monday night.

For pregnancy care Dr Clark provides free pregnancy care but Dr Moore has legally opted out of publicly funded pregnancy care and charges for pregnancy care.
For termination of pregnancy Family Planning provides free care and Epsom Day Unit  provides free care. A doctor's referral is not required, you can either attend this clinic at Greenlane Hospital or ring them for an appointment -phone 09 631 0740.

Dr Susan Clark has postgraduate qualifications in obstetrics and maternity care and has special expertise in the care of women and children's health issues.

Dr Moore has a special interest in men's health including prostate cancer and health problems of the elderly. Having been a paediatric medical registrar at the Auckland Children's Hospital he retains a keen interest in paediatrics including the difficult fields of autism and gastrointestinal problems of children.

Facilities

0ur practice has excellent access off Hobsonville Road and off Wisely Road and we have a very large carpark.
Onsite there are various paramedical services including chiropractic.
We purpose-built our surgery with ground floor access for ease of access for our patients and we have a wheelchair for those who have difficulty walking. Our waiting room is large so our patients are not crowded together and it has restful views out onto our gardens. Special chairs have been provided for the disabled.
We have 3 consultation rooms including our nurses' consultation room, an operating theatre, an emergency room with a defibrillator, an eye examination room with a slit lamp microscope and a quiet room for breastfeeding mothers.

We recommend CareHQ as our preferred GP service for patients, after-hours or when we are unavailable. CareHQ is available 7 days a week 7am-7pm Find out more

Staff

Ngaire Marwood, our Dr's PA, has had many years' experience in the childhood education and first aid fields.

Practice Manager: Mrs Erica Moore 

Receptionist: Mrs Gillian Beer, Ms Megan Dallas

Doctors

How do I access this service?

Make an appointment, Enrolled patients

Enrolling new patients

No

This practice is not currently enrolling new patients.

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $55.00 $13.00
18 to 24 years $55.00 $19.50
25 to 44 years $65.00 $19.50
45 to 64 years $65.00 $19.50
65+ years $65.00 $19.50

Please call us for more information on fees (09) 416 8712. These are average fees for a standard consultation.

Hours

Mon – Fri 8:30 AM – 5:00 PM

This summer patient's with community service cards, simply register at: unifyhealth.co.nz and click on the orange CAREHQ See a GP now button, all patient's with no csc will automatically receive a $10.00 discount on CareHQ consultations when booking through Unifyhealth.



Recommended after-hours virtual provider:
If it's after hours or if one of our doctors is not available, you will get a virtual GP consultation with a real doctor by using CareHQ, from 7am -7pm 7 days per week  Find out more .


We believe in wraparound care for our patients - one phone call to our surgery automatically redirects you to our experienced afterhours advice service - Home care medical.

We are part owners in Westcare Whitecross, our afterhours clinic situated at 131 Lincoln Road, Henderson, which is open  24 hours 365 days per year.

You can access a vitual consultation at carehq.co.nz charges apply

Free medical advice available at healthline 0800611616

For medical advice you can call our surgery and you will automatically be redirected to our afterhours advice service where trained staff will give you medical advice.

Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 10 Jan.
Other: Open 13 Jan.

Preferred urgent care clinic out of hours: White Cross Henderson - 24/7 Urgent Care.

Languages Spoken

English

Services Provided

Minor Accident and Injury Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service. We offer a fracture service with fibreglass plaster casting, splints etc.

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

We offer a fracture service with fibreglass plaster casting, splints etc.

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication. We encourage our patients to contact us by email and we endeavour to reply that day. We utilise the latest cloud based healthcare computer technology for added security of your information and added insurance against data loss as all files are stored off site. We belong to Procare, the largest primary healthcare organisation in Auckland, which gives our patients extra benefits and services.

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

We encourage our patients to contact us by email and we endeavour to reply that day.

We utilise the latest cloud based healthcare computer technology for added security of your information and added insurance against data loss as all files are stored off site.

We belong to Procare, the largest primary healthcare organisation in Auckland, which gives our patients extra benefits and services.

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully. Please ring or email us - it is very useful if you are very specific about which medications you require. If you can give us 2 hours' notice you will be able to pick up the prescription that day - we generally write repeat prescriptions at the start of the day and at lunchtime. For some conditions the Dr needs to see you regularly so a consultation is required. Cost is $18.00 or $23.00 if prescription is faxed, emailed or posted. Our staff will take your call and will ring you back.

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

Please ring or email us - it is very useful if you are very specific about which medications you require. If you can give us 2 hours' notice you will be able to pick up the prescription that day - we generally write repeat prescriptions at the start of the day and at lunchtime. For some conditions the Dr needs to see you regularly so a consultation is required. Cost is $18.00 or $23.00 if prescription is faxed, emailed or posted. Our staff will take your call and will ring you back.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. We are happy to undertake minor surgery such as skin cancer surgery, ingrown toenails, treatment of haemorrhoids, nasal cautery etc. Dr Moore has had extensive training in dermatology and skin cancer while working at the Dermatology Department of Auckland City Hospital. Dr Moore also provides radiofrequency ablation for selected lesions.

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 
These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority.

We are happy to undertake minor surgery such as skin cancer surgery, ingrown toenails, treatment of haemorrhoids, nasal cautery etc. Dr Moore has had extensive training in dermatology and skin cancer while working at the Dermatology Department of Auckland City Hospital. Dr Moore also provides radiofrequency ablation for selected lesions.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer. Please ring us to check on your lab results. We will endeavour to contact you with any results that require action. If you change your cell phone number please let us know.

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

Please ring us to check on your lab results. We will endeavour to contact you with any results that require action. If you change your cell phone number please let us know.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here. We offer cryotherapy daily as we always have liquid nitrogen in stock.

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

For more information click here.

We offer cryotherapy daily as we always have liquid nitrogen in stock.

Long Acting Reversible Contraception (LARC)

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods: Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD). Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm. Depending on the type of device, it will need to be changed after between three and ten years. Read more about LARC methods here We no longer provide this service

LARC methods are very effective at preventing unplanned pregnancy and are “fit and forget” forms of contraception – you don’t need to remember them every day or every month. LARC methods:

  • Intrauterine Contraceptive Devices (IUCD or IUD) are inserted through the cervix into a woman’s uterus. IUCDs may be either hormonal (Mirena® or Jaydess® ) or non-hormonal (copper IUCD).
  • Jadelle® is a hormone-releasing implant that is inserted just under the skin of the upper arm.

Depending on the type of device, it will need to be changed after between three and ten years.

Read more about LARC methods here

We no longer provide this service

Cervical Screening

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit We use disposable speculums for added patient safety.

All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.

There are now more options for how you have cervical screening done:

  • a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
  • a cervical sample taken by a healthcare professional (used to be known as a smear test).

Talk with your healthcare provider to decide which option is best for you.

If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.

If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).

For more information: Cervical screening | Time to Screen - National Screening Unit

We use disposable speculums for added patient safety.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. We have the latest state of the art ECG.

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

We have the latest state of the art ECG.

Lung Function Test (Spirometry)

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph. For more information click on the following link http://en.wikipedia.org/wiki/Spirometry We routinely do spirometry to provide an accurate measure of your lung function.

Spirometry is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

We routinely do spirometry to provide an accurate measure of your lung function.

Travel Health Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. Dr Moore has extensive experience in travel medicine having been the Flight Commander of the medical facilities at RNZAF Base in Auckland. Treating tropical diseases made up a significant performance of his work and he held the qualifications of Associate Fellow of the Australasian College of Tropical Medicine - Travel Medicine. We have the majority of travel vaccinations in stock at all times.

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Dr Moore has extensive experience in travel medicine having been the Flight Commander of the medical facilities at RNZAF Base in Auckland. Treating tropical diseases made up a significant performance of his work and he held the qualifications of Associate Fellow of the Australasian College of Tropical Medicine - Travel Medicine.

We have the majority of travel vaccinations in stock at all times. 

Well Child/Tamariki Ora Health Checks – Birth to Three Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support. Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC). Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area. More information about Well Child services is available on the Ministry of Health website.

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whānau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Māori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.
 

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. We provide the full range of child and adult immunisations except Yellow Fever.

  • Pregnancy vaccinations
  • Childhood immunisation programme
  • Travel vaccinations
  • Shingles vaccine
  • Meningococcal vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • 45 year old vaccinations
  • 65 year old vaccinations
  • Adult flu vaccine
  • Child flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Human Papillomavirus (HPV) vaccine

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

We provide the full range of child and adult immunisations except Yellow Fever.

Disability Assistance

Wheelchair access

Document Downloads

Contact Details

After-hours virtual consults : https://www.carehq.co.nz

CNR OF HOBSONVILLE ROAD AND SUNCREST DRIVE
42 Suncrest Drive
Hobsonville
Auckland 0618

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Street Address

CNR OF HOBSONVILLE ROAD AND SUNCREST DRIVE
42 Suncrest Drive
Hobsonville
Auckland 0618

Postal Address

42 Suncrest Drive
Hobsonville
Auckland 0618

This page was last updated at 9:52AM on December 24, 2024. This information is reviewed and edited by Hobsonville Medical Centre.