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Ōtara Whānau Medical Centre
General Practice (GP) Service, Kaupapa Māori
Today
9:00 AM to 4:00 PM.
Description
VISION
Honoa i te ora rawa – good health for all whānau
MISSION
To provide first class primary health services to enable under-served whānau to advance their well-being.
VALUES
Whanaungatanga (Connected as one)
- We promise that the people will know that they belong, feel safe and are a connected taonga of the clinic through strong whānau values.
- We will work in networks to be collaborative with each other, the people, whānau, the community and our stakeholders.
Manaakitanga (Cared for)
- We will encourage, support and care for the people ensuring that we are responsive to their needs and wellbeing.
Kaitiakitanga (Quality first)
- We will deliver quality care and safe conditions to the people and community, and always look to better and expand our services to benefit the people.
- We will promise to advocate for the people and the community.
Whakapono (Trustworthy)
- The people can trust us to deliver what we say we will and feel safe that their confidentiality is a priority.
Our general consultation time is 15 minutes, however to ensure the practice aligns to its vision and values, we will apply flexibility where required. We also aim to keep a whānau-centric and patient-centric approach in all that we do.
As at 1 February 2018, Ōtara Whānau Medical Centre (formerly Ōtara Union Health Centre) was bought out by new owners, a Māori kaupapa community NGO service known as Te Hononga o Tamaki me Hoturoa. A majority of the staff have remained the same with a couple of new additions/changes.
Staff
Our team is made up of:
General Practitioners:
- Dr Jame Te Whare - Monday to Thursday
- Dr Tamer Gamal El Din - Friday ONLY
Practice Manager:
- Vanessa Wilcox
Practice Nursing Staff:
- Silia Titiuti
Medical Receptionist/Administration staff:
- Gwen Stevenson
Health Improvement Practitioners, Health Coaches & Care Coordinator:
- Gabrielle Joseph (Wednesday & Friday)
- Sharnita Atam (Wednesday)
- Jessica Waqalevu (Mon-Wed & Friday)
Doctors
-
Dr Tamer Gamal El Din
General Practitioner - Vocationally Registered
-
Dr James Te Whare
General Practitioner - Vocationally Registered
How do I access this service?
Make an appointment, Enrolled patients
Enrolling new patients
Yes
This practice is enrolling new patients.
Fees
Enrolled patients
| Age Range | Without CSC | With CSC |
|---|---|---|
| Under 6 years | Free | Free |
| 6 to 13 years | Free | Free |
| 14 to 17 years | Free | Free |
| 18 to 24 years | $20.00 | $15.00 |
| 25 to 44 years | $20.00 | $15.00 |
| 45 to 64 years | $20.00 | $15.00 |
| 65+ years | $20.00 | $15.00 |
| SERVICE: | FEE: | NOTES: |
| Nurse Consult | $10 | |
| Casual (Registered) | $50 | Payment expected before consultation |
| Drivers Licence Medical | $50 | |
| Repeat Perscription (standard within 48hr) | $12 | |
| Perscription (urgent same day) | $15 |
Please note that costs for other services will be provided to you prior to receiving the procedure for example Unfunded Vaccinations etc. Please ask your GP, Nurse or one of the Reception Staff to clarify if any costs are involved for any alternative treatments.
Hours
9:00 AM to 4:00 PM.
| Mon – Fri | 9:00 AM – 4:00 PM |
|---|
Clinic operating hours are Monday to Friday, 9am to 4pm
- Appointments commence from 9am, with the last being 3:45pm.
- We take booked appointments ONLY
We do not open on public holidays and weekends.
The clinic is closed on Thursday's between the hours 12.30pm - 2.00pm for staff meeting and training sessions, we apologise for any inconvenience during this time.
For assistance afterhours or outside the clinic's normal hours, please contact the White Cross on Station Road in Ōtāhuhu on Ph (09) 276 3000. You can also contact your nearest White Cross or Accident and Emergency Clinics.
Please contact Healthline for advice on 0800 611 116.
Alternatively, if it is an emergency then please dial 111 immediately.
Public Holidays: Closed Auckland Anniversary (27 Jan), Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Open 24 Dec (9:00 AM – 2:00 PM). Closed 25 Dec — 29 Dec. Open 30 Dec — 31 Dec. Open 31 Dec (9:00 AM – 2:00 PM). Closed 1 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Preferred urgent care clinic out of hours: White Cross Ōtāhuhu - Urgent Care.
Languages Spoken
English, Māori, Tongan, Samoan
Services Provided
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
- Childhood immunisation programme
- Pregnancy vaccinations
- 45 year old vaccinations
- 65 year old vaccinations
- Adult flu vaccine
- Child flu vaccine
- Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
- Human Papillomavirus (HPV) vaccine
- Measles / Mumps / Rubella (MMR) vaccine
- Shingles vaccine
- Travel vaccinations
- Meningococcal vaccine
Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer. While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.
While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks. Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. For more information click here.
Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other.
For more information click here.
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer. There are now more options for how you have cervical screening done: a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional a cervical sample taken by a healthcare professional (used to be known as a smear test). Talk with your healthcare provider to decide which option is best for you. If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy. If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient). For more information: Cervical screening | Time to Screen - National Screening Unit
All women and people with a cervix aged 25 – 69 who have ever had intimate skin-to-skin contact or been sexually active should have regular cervical screening. This includes women who have been immunised against HPV. Together, regular screening and HPV immunisation provide the best protection against cervical cancer.
There are now more options for how you have cervical screening done:
- a simple vaginal swab test for HPV, either done yourself or with help from a healthcare professional
- a cervical sample taken by a healthcare professional (used to be known as a smear test).
Talk with your healthcare provider to decide which option is best for you.
If HPV is found, you may need to have a follow-up test or be referred directly for colposcopy.
If you’ve not yet had HPV testing, you should be screened 3 years after your last test (or 1 year if immune deficient). Once you have had an HPV test, and providing HPV is not found, your next screening will be in 5 years (or 3 years if immune deficient).
For more information: Cervical screening | Time to Screen - National Screening Unit
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.
An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in New Zealand. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters.
Bowel screening, Cervical screening, Diabetes screening, Throat swab for rheumatic fever prevention, Prostate check
Bowel screening, Cervical screening, Diabetes screening, Throat swab for rheumatic fever prevention, Prostate check
- Bowel screening
- Cervical screening
- Diabetes screening
- Throat swab for rheumatic fever prevention
- Prostate check
Contraception (birth control) advice, Menopause, Male sexual health, Pregnancy testing, Sexually transmitted disease (STD) checks
Contraception (birth control) advice, Menopause, Male sexual health, Pregnancy testing, Sexually transmitted disease (STD) checks
- Contraception (birth control) advice
- Menopause
- Male sexual health
- Pregnancy testing
- Sexually transmitted disease (STD) checks
Website
Contact Details
100 Alexander Crescent, Ōtara, Auckland
South Auckland
9:00 AM to 4:00 PM.
-
Phone
(09) 274 9135
-
Mobile
021 989 318 txt ONLY
Healthlink EDI
otaramed
Email
Website
3/100 Alexander Crescent
Ōtara
Ōtara-Papatoetoe
Auckland 2023
Street Address
3/100 Alexander Crescent
Ōtara
Ōtara-Papatoetoe
Auckland 2023
Postal Address
3/100 Alexander Crescent
Ōtara
Auckland 2023
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This page was last updated at 10:15AM on November 18, 2024. This information is reviewed and edited by Otara Whanau Medical Centre.