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Central Auckland > GPs / Accident & Urgent Medical Care > National Hauora Coalition >

Point Chevalier Medical & Surgical Centre

General Practice (GP) Service

Reviews

Would recommend, with a recommendation rating of 5

I have been with this practice all my life, I am now almost 49 and have brought my daughter here her whole life, she is now 23. Both sets of my Grandparents and both my parents went to this practice. I have always found the doctors, nurses & administrators professional and personable. I am happy to stay with this practice for the rest of my life.

Would recommend

I found both Doctors and reception very helpful on my appointments.
Any questions asked regarding my health issues explained fully.
Very happy with my experience at Medical Center

Would recommend, with a recommendation rating of 5

Excellent service .
Receptionist did a great job in handling the high volume of incoming calls while, at the same time, catering for the needs of those of us waiting at front desk. Hard worker, very pleasant & professional.
Doctors are great , communicate at a level I can understand . Trust worthy and very respectful . Highly recommended

Would not recommend, with a recommendation rating of 1

The receptionist/admin team seem to struggle with understanding English, making notes, and following up. Communication is difficult; at one point the receptionist made me spell out 'smear' over and over and didn't seem to know what it was. Due to this experience, I didn't end up booking my smear that year, so the results of this negligence are not insignificant. There are small fees for everything—this practice seems to care more about making a buck than the convenience and experience of their patients. Their after-care is lacking and I have found myself having to Google the negative side-effects of meds rather than having my doctor point out what these could be and how the prescribed meds could impact my life. After many frustrating experiences including a female doctor making presumptuous and demeaning remarks, I have had enough of this practice and moved on. I really think doctors here need to inform their patients more and probe deeper into their clients' ailments in order to 1. Properly diagnose, and 2. Ensure meds are safe and won't interfere with the quality of life, or cause injury. (Unfortunately, I have experienced both a lacking diagnosis, and serious injury and harm possibly caused by meds prescribed to me at this clinic).

Contact Details

After hours please use our usual phone number. You will automatically be put through to the Registered Nurses at Procare.

1181 Great North Road
Point Chevalier
Auckland 1022

Information about this location

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Street Address

1181 Great North Road
Point Chevalier
Auckland 1022

Postal Address

PO Box 44104
Point Chevalier
Auckland 1246

This page was last updated at 3:00PM on November 27, 2024. This information is reviewed and edited by Point Chevalier Medical & Surgical Centre.