Ratanui Medical Centre

Ratanui Medical Centre, 77 Lincoln Road, Henderson, Auckland

Contact Details

Phone (09) 837 0740
Fax Not available
Mobile 021 0896 4606 (Urgent / Saturday 9am-12pm) Voice calls only - Do not text or leave messages)
Email nurse@ratanui.co.nz (Nurse) / reception@ratanui.co.nz (Reception)
Healthlink EDI: ratanuim

Please phone reception 09 837 0740 to make your appointment booking.

pm@ratanui.co.nz (Practice Manager)

pn@ratanui.co.nz (Head Nurse)

nurse@ratanui.co.nz (Nurse)

scripts@ratanui.co.nz (Prescriptions)

reception@ratanui.co.nz (Reception / Medical Record / Transfers / Accounts)

enrol@ratanui.co.nz (Enrolments)

Street Address

77 Lincoln Road
Henderson
Auckland
Auckland 0610

Postal Address

PO Box 104242
Lincoln North
Auckland 0654

Description

We are a general practice aiming to provide quality healthcare for all patients, with an emphasis on health education and preventative medicine.

Consultations are by appointment only. Our standard consultation time is 15 minutes.

We run "Book on the Day" Acute Clinics in the afternoon, with 2 doctors (1 for Acutes and 1 for Respiratory) between 2pm-6pm Monday-Friday for one issue only.  

One Quick Clinic doctor runs the respiratory clinic, including COVID 19 care and testing/swabbing, for patients with coughs, sore throat, flu and respiratory symptoms.  The other doctor takes care of the other patients without flu symptoms.  Saturday clinic from 9am-12pm is a walk in clinic with no appointments. For Appointments for respiratory or flu symptoms/issues, please phone 09 837 0740 or mob 021 0896 4606 on arrival and remain in your car until the doctor calls you. This is to prevent infection and patients are required to wear a face mask.

Please phone at 8am on the day to book these "Book on the Day" appointments for urgent cases that need to be seen as soon as possible.

Unfortunately due to doctor shortage, our doctors can be booked up 2-3 weeks in advance.  We are trying to hire more doctors but there is a shortage nationwide.

Staff

Our team is made up of 7 GPs (see details below under “Doctors”).  
 

Doctors

Enrolling new patients

Yes

This practice is welcoming new patients to enrol.

What does "enrolling" mean?

Fees

Enrolled Patient Fees

CSC: Community Services Card

Age Range Without CSC With CSC
Under 6 years Free Free
6 to 13 years Free Free
14 to 17 years $13.00 $13.00
18 to 24 years $29.50 $19.50
25 to 44 years $29.50 $19.50
45 to 64 years $29.50 $19.50
65+ years $29.50 $19.50

Please note, our Saturday fees incur an additional charge.

 

Hours

9:00 AM to 12:00 PM.

Mon – Fri 8:00 AM – 6:00 PM
Sat 9:00 AM – 12:00 PM

The above days/hours apply except for public holidays.

Saturdays in public holiday weekends - closed.

After hours please contact Westcare White Cross on (09) 836 3336.  Phone calls are redirected to WestCare WhiteCross for after hours urgent care.

They are not an answering service and cannot make appointment bookings for Ratanui Medical.

Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).

Preferred urgent care clinic out of hours: White Cross Henderson - 24/7 Urgent Care.

Languages Spoken

Mandarin Chinese, Polish, Samoan, Czech, Hindi, Punjabi, Russian, Filipino, Japanese, German, English, Interpreting Service

Services Provided

Adult and Child Medical Care
Health screening
Minor Accident and Injury Care
Minor Surgery
Repeat Prescriptions
Lab Results
Vasectomy
Liquid Nitrogen
Long Acting Reversible Contraception (LARC)
Cervical Screening
ECG
Lung Function Test (Spirometry)
Travel Health Advice
Well Child/Tamariki Ora Health Checks – Birth to Three Years
Immunisation
Wellbeing Programme in General Practice (IPMHA)

Disability Assistance

Wheelchair access

Public Transport

Bus service on Lincoln Road. Henderson

Parking

Onsite parking for patients

Website

www.ratanuimedical.co.nz/

https://healthpoint.co.nz./gps-accident-urgent-medical-care/gp/ratanui-medical-centre/