PGF Services provide counselling and support services to anyone affected by harmful gambling. The service is free, professional and confidential.
www.healthpoint.co.nz
PGF Services (Problem Gambling Foundation)
109 Anglesea Street, Hamilton
Contact Details
Phone 0800 664 262
Email help@pgf.nz
Street Address
109 Anglesea Street
Hamilton Central
Hamilton
Waikato 3204
Postal Address
PO Box 19311
Hamilton 3244
Description
PGF Services offers free, confidential counselling and health promotion support services throughout Aotearoa for anyone impacted by gambling. We have duty counsellors available by phone, live chat, text, or email between 8.30-5pm Monday to Friday to answer your questions and provide immediate support.
Staff
Fees and Charges Categorisation
Free
Fees and Charges Description
Our counselling services are free, professional and confidential. We are funded by the Ministry of Health through the gambling levy, to work with all people who are affected by gambling.
This includes friends, family, work colleagues, employers, and anyone affected by someone else's gambling.
Our public health service offers free presentations and workshops for community and professional groups.
Donations are welcome. We are a registered charity.
Hours
128 Khyber Pass Road, Grafton, Auckland
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
109 Anglesea Street, Hamilton
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
PGF Services can be contacted during these hours, via 0800 664 262.
Please note that some of our clinic locations have different opening hours and may not be open every day.
To find a clinic address and opening hours, please click here.
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).
5-7 Vivian Street, Te Aro, Wellington
8:30 AM to 5:00 PM.
| Mon – Fri | 8:30 AM – 5:00 PM |
|---|
PGF Services can be contacted during these hours, via 0800 664 262.
Please note that some of our clinic locations have different opening hours and may not be open every day.
To find a clinic address and opening hours, please click here.
Public Holidays: Closed Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), Labour Day (27 Oct), Auckland Anniversary (26 Jan), Waitangi Day (6 Feb).
Eastgate Mall, Buckleys Road, Linwood, Christchurch
9:00 AM to 5:00 PM.
| Mon – Fri | 9:00 AM – 5:00 PM |
|---|
Dunedin Community House, 43 Princes Street, Dunedin
9:00 AM to 5:00 PM.
| Mon – Thu | 9:00 AM – 5:00 PM |
|---|
Languages Spoken
English, Cantonese Chinese, Chinese, Korean, Japanese, Mandarin Chinese, Samoan, Tongan, Thai, Hindi, Vietnamese
Programmes
Free, professional and confidential help and support by phone, live chat, text or email. If you are concerned about your own gambling or someone else’s gambling, we can help. A duty counsellor is available Monday to Friday 8.30am until 5.00pm. People can, and do, stop gambling. A supportive and professional counsellor can encourage and motivate you to take all the steps required to regain self control and direction in your life.
Free, professional and confidential help and support by phone, live chat, text or email. If you are concerned about your own gambling or someone else’s gambling, we can help. A duty counsellor is available Monday to Friday 8.30am until 5.00pm. People can, and do, stop gambling. A supportive and professional counsellor can encourage and motivate you to take all the steps required to regain self control and direction in your life.
- Programme Areas
Helplines / e-mental health, Gambling harm
- Programme Type
Gambling harm helpline
- Regions
All of New Zealand
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services, Corrections
Referral Process
Phone: 0800 664 262
Website: www.pgf.nz
Email: help@pgf.nz
Description
Free, professional and confidential help and support by phone, live chat, text or email.
If you are concerned about your own gambling or someone else’s gambling, we can help. A duty counsellor is available Monday to Friday 8.30am until 5.00pm.
People can, and do, stop gambling. A supportive and professional counsellor can encourage and motivate you to take all the steps required to regain self control and direction in your life.
PGF Services offers support groups in some locations. These support groups are for people who would like to work towards and maintain being 'gamble free'. Significant others are also welcome. The meetings have a semi-structured group format. The facilitators lead the group in a learning activity and support the group to remain focussed and supportive of one another. A testimonial from one of the attendees at the support group… "The PGF Auckland Support and Maintenance Group has been instrumental in keeping me gamble free. It is the sharing, vigorous discussions and exercises that I have found to be most helpful in fostering and maintaining my strength and determination to abstain. The group is run by a small dedicated and compassionate team of counsellors who facilitate each meeting providing a fertile ground for learning and growing by all participants be they in a time of need or in a period of abstinence wishing to further strengthen their resolve and pass on their experiences. May I take this opportunity to thank you all for your support and guidance over the years".
PGF Services offers support groups in some locations. These support groups are for people who would like to work towards and maintain being 'gamble free'. Significant others are also welcome. The meetings have a semi-structured group format. The facilitators lead the group in a learning activity and support the group to remain focussed and supportive of one another. A testimonial from one of the attendees at the support group… "The PGF Auckland Support and Maintenance Group has been instrumental in keeping me gamble free. It is the sharing, vigorous discussions and exercises that I have found to be most helpful in fostering and maintaining my strength and determination to abstain. The group is run by a small dedicated and compassionate team of counsellors who facilitate each meeting providing a fertile ground for learning and growing by all participants be they in a time of need or in a period of abstinence wishing to further strengthen their resolve and pass on their experiences. May I take this opportunity to thank you all for your support and guidance over the years".
- Programme Areas
Gambling harm
- Programme Type
Gambling harm counselling
- Regions
South Auckland, East Auckland, North Auckland, West Auckland, Central Auckland
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
GP, DHB clinical services, Corrections
Referral Process
Entry into the gambling support group meetings is by referral from the PGF counsellor. Please call 0800 664 262 for further information.
Description
PGF Services offers support groups in some locations.
These support groups are for people who would like to work towards and maintain being 'gamble free'. Significant others are also welcome. The meetings have a semi-structured group format. The facilitators lead the group in a learning activity and support the group to remain focussed and supportive of one another.
A testimonial from one of the attendees at the support group…
"The PGF Auckland Support and Maintenance Group has been instrumental in keeping me gamble free. It is the sharing, vigorous discussions and exercises that I have found to be most helpful in fostering and maintaining my strength and determination to abstain. The group is run by a small dedicated and compassionate team of counsellors who facilitate each meeting providing a fertile ground for learning and growing by all participants be they in a time of need or in a period of abstinence wishing to further strengthen their resolve and pass on their experiences.
A testimonial from one of the attendees at the support group…
"The PGF Auckland Support and Maintenance Group has been instrumental in keeping me gamble free. It is the sharing, vigorous discussions and exercises that I have found to be most helpful in fostering and maintaining my strength and determination to abstain. The group is run by a small dedicated and compassionate team of counsellors who facilitate each meeting providing a fertile ground for learning and growing by all participants be they in a time of need or in a period of abstinence wishing to further strengthen their resolve and pass on their experiences.
May I take this opportunity to thank you all for your support and guidance over the years".
At PGF Services our face-to-face counselling is free, professional and confidential. Counselling is available throughout New Zealand for individuals, couples, families and groups so you can get the help and support you need and it won’t cost you anything. We also offer counselling by telephone for people in remote areas or who are housebound.
At PGF Services our face-to-face counselling is free, professional and confidential. Counselling is available throughout New Zealand for individuals, couples, families and groups so you can get the help and support you need and it won’t cost you anything. We also offer counselling by telephone for people in remote areas or who are housebound.
- Programme Areas
Gambling harm
- Programme Type
Gambling harm counselling
- Regions
MidCentral, South Auckland, East Auckland, West Auckland, Dunedin - South Otago, Waikato, Central Auckland, Hutt, Canterbury, Taranaki, Wellington, Lakes, North Auckland, Bay of Plenty, Whanganui, South Canterbury
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Phone: 0800 664 262
Email: Online Referral Form: Click here<br />
Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and may not be open every day. To find a clinic address and opening hours please click here.
Description
At PGF Services our face-to-face counselling is free, professional and confidential. Counselling is available throughout New Zealand for individuals, couples, families and groups so you can get the help and support you need and it won’t cost you anything. We also offer counselling by telephone for people in remote areas or who are housebound.
Our organisation can act on behalf of a gambler to request that a gambling provider prevents that person from entering their venue.
Our organisation can act on behalf of a gambler to request that a gambling provider prevents that person from entering their venue.
- Programme Areas
Gambling harm
- Programme Type
Venue exclusion for problem gamblers
- Regions
MidCentral, South Auckland, East Auckland, Central Lakes, West Auckland, Dunedin - South Otago, Waikato, Central Auckland, Hutt, Canterbury, Taranaki, Wellington, Lakes, North Auckland, Bay of Plenty, Whanganui, South Canterbury
- Age Groups
Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP, DHB clinical services
Referral Process
Phone: 0800 664 262
Email: Online Referral Form: Click here<br />
Find a PGF Clinic Near You
Please note that some of our clinic locations have different opening hours and may not be open every day. To find a clinic address and opening hours please click here.
Description
Our organisation can act on behalf of a gambler to request that a gambling provider prevents that person from entering their venue.
Disability Assistance
Wheelchair access, Wheelchair accessible toilet, Mobility parking space, Quiet, low sensory environment, Support to make decisions, Assistance to move around, More space to move around
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app
Parking
Instructions on parking and how to find us will be given to you upon confirmation of your counselling appointment.
Website
https://healthpoint.co.nz./mental-health-addictions/gambling-harm/pgf-services-problem-gambling-foundation/