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South Canterbury > Mental Health & Addictions >

Arowhenua Whānau Services

Mental Health Service, Kaupapa Māori, Community Health, COVID-19 Vaccination and Boosters, Stop Smoking, Addiction, Problem gambling, Sexual Harm, Social

Today

9:30 AM to 4:30 PM.

Description

Arowhenua Whānau Services is a Māori Health Provider offering a Marae Based Health Clinic, Youth & Adult Mental Health Services and Tamariki Ora for the Aoraki rohe (South Canterbury Region)

We are privileged to be able to offer a free and confidential service supporting whānau who face challenges in relation to their mental and emotional wellbeing within the South Canterbury region. Māori being our target, but available to anyone regardless of ethnicity, gender and those over the age of 13 who present with a diagnosis of a mild to moderate mental health issue.

For information on the full range of services, please see the Arowhenua Whānau website. See below for the Mental Health and Stop Smoking services available.

Staff

Our Mental Health support is provided by our Mental Health Team - Registered Nurses  and MH Support Workers.
Our team of Registered Nurses provide a Nurse-led clinic daily in Temuka, a weekly clinic in Waimate and Timaru, a monthly clinic in Twizel. See website for details www.aws.health.nz
We provide a wide range of services, including immunisations, Covid vaccinations, sexual health, contraception, cervical screening, CVD risk assessment, blood tests and health checks.
Our Tamariki Ora Registered Nurses provide Well Child/Tamariki Ora services to Tamariki aged 6 weeks to 2-3 years old. 

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Anyone can access, Casual (not enrolled) patients, Contact us, Walk in, Referral, Make an appointment, Website / App, Enrolled patients

Fees and Charges Categorisation

Free

Fees and Charges Description

This is a free service.

Hours

9:30 AM to 4:30 PM.

Mon – Fri 9:30 AM – 4:30 PM

Public Holidays: Closed Waitangi Day (6 Feb), Good Friday (18 Apr), Easter Sunday (20 Apr), Easter Monday (21 Apr), ANZAC Day (25 Apr), King's Birthday (2 Jun), Matariki (20 Jun), South Canterbury Anniversary (22 Sep), Labour Day (27 Oct).
Christmas: Open 23 Dec — 24 Dec. Closed 25 Dec — 26 Dec. Open 27 Dec. Closed 28 Dec — 29 Dec. Open 30 Dec — 31 Dec. Closed 1 Jan — 2 Jan. Open 3 Jan. Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.

Languages Spoken

English, Māori

Programmes

Mental Health Services

The role of the Mental Health Team is to provide community-based support and education in your home, in the community or at our service bases, whilst walking alongside those of you who have identified a need to utilize our service on your journey to wellbeing. This support is provided by our Mental Health Team. The support we can offer may include: Stress/Anxiety Management Sleep hygiene Addiction & sobriety support Emotional growth & development management Mood hygiene Building resilience Problem solving techniques Relaxation techniques Mindfulness training Action Plans Referral to other health providers, if appropriate We may communicate with other persons involved in your life but will always seek your approval first. The exception would be if your safety was in question or you were at risk. The most common mental health issues are Depression & Anxiety. If you are presenting with any of the following, you may need to seek professional support: Depression Little interest or pleasure in doing things Feeling down, depressed or hopeless Have trouble falling asleep, staying asleep or sleeping too much Feeling tired, unmotivated and/or lacking energy Have a poor appetite or find yourself over-eating Feeling bad about yourself See yourself as a failure or feel that you have let someone down Have trouble concentrating Have other people commenting that you are speaking or moving slowly Have people comment that you are extra fidgety or restless Have had thoughts of harming yourself or that you would be better off dead (SEEK HELP URGENTLY) Anxiety Overwhelmed Upset Worried Scared or unmotivated Angry Physically unwell More information can be accessed on the following websites: Depression Helpline - (Support, tools and information about depression and anxiety) depression.org.nz – 0800 111 757 or text 4202 Healthline – (Advice and information from a trusted registered Nurse) healthline.govt.nz – 0800 611 116 Safe to Talk (National sexual harm helpline for you or for someone else)www.safetotalk.nz – 0800 044 334 or free text 4334 Gambling Helpline (Support for those worried about gambling or the gambling of others) gamblinghelpline.co.nz – 0800 654 655 Alcohol & Drug Helpline (Advice, information and support about drinking or other drug use) alcoholdrughelp.org.nz – 0800 787 797 or free text 8681 The Low Down (Helping young people who are stuck or anxious)www.thelowdown.co.nz – free text 5625 If you need to talk or get information, free call or text anytime for support from a trained counsellor 1737 For a mental health or suicide crisis, call the SCDHB Mental Health Crisis team 0800 277 997 FOR A MENTAL HEALTH OR SUICIDE EMERGENCY, CALL 111

Programme Areas

Mental health, Addictions - drug & alcohol, Addictions - other, Smoking cessation, Kaupapa Māori, Pacific People

Programme Type

Community / social support (AOD), Coexisting problems – mental health & addictions, Pacific People - gambling & other addictions, Community based support - other, Community based support - mental health, Face to face smoking cessation, Non-acute specialist mental health community services, Kaupapa Māori - smoking cessation, Maternal smoking cessation, Pacific People - mental health

Regions

South Canterbury

Age Groups

Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services, Corrections

Referral Process

Arowhenua Whānau Services are privileged to be able to offer a free & confidential service supporting whānau who face challenges in relation to their mental & emotional wellbeing to persons within the South Canterbury region, regardless of ethnicity, or gender and those over the age of 13 who present with a diagnosis of mild to moderate mental health issue.

We accept self-referrals or referrals can be submitted with your approval by a whānau member, friend, GP or other community professional and we endeavour to respond within 7 days.

An initial Mental Health Assessment will be completed at the first session where needs will be identified, support clarified, and short- & long-term goals developed.  Just go to the website aws.health.nz, click on referral, complete the form and send it to us. Or you can drop in and self refer. You will be seen by someone who can help you fill out a referral form.

We present all referral forms to our Mental Health Team and then make contact with the referrer or the person.

Note: PDF downloads require the free Adobe Reader application to view.

Description

The role of the Mental Health Team is to provide community-based support and education in your home, in the community or at our service bases, whilst walking alongside those of you who have identified a need to utilize our service on your journey to wellbeing. 

This support is provided by our Mental Health Team.

The support we can offer may include:

  • Stress/Anxiety Management
  • Sleep hygiene
  • Addiction & sobriety support
  • Emotional growth & development management
  • Mood hygiene
  • Building resilience
  • Problem solving techniques
  • Relaxation techniques
  • Mindfulness training
  • Action Plans
  • Referral to other health providers, if appropriate

We may communicate with other persons involved in your life but will always seek your approval first. The exception would be if your safety was in question or you were at risk.

The most common mental health issues are Depression & Anxiety. If you are presenting with any of the following, you may need to seek professional support:

Depression

  • Little interest or pleasure in doing things
  • Feeling down, depressed or hopeless
  • Have trouble falling asleep, staying asleep or sleeping too much
  • Feeling tired, unmotivated and/or lacking energy
  • Have a poor appetite or find yourself over-eating
  • Feeling bad about yourself
  • See yourself as a failure or feel that you have let someone down
  • Have trouble concentrating
  • Have other people commenting that you are speaking or moving slowly
  • Have people comment that you are extra fidgety or restless
  • Have had thoughts of harming yourself or that you would be better off dead (SEEK HELP URGENTLY)

Anxiety

  • Overwhelmed
  • Upset
  • Worried
  • Scared or unmotivated
  • Angry
  • Physically unwell

More information can be accessed on the following websites:

  • Depression Helpline - (Support, tools and information about depression and anxiety) depression.org.nz – 0800 111 757 or text 4202
  • Healthline – (Advice and information from a trusted registered Nurse) healthline.govt.nz – 0800 611 116
  • Safe to Talk (National sexual harm helpline for you or for someone else)www.safetotalk.nz – 0800 044 334 or free text 4334
  • Gambling Helpline (Support for those worried about gambling or the gambling of others) gamblinghelpline.co.nz – 0800 654 655
  • Alcohol & Drug Helpline (Advice, information and support about drinking or other drug use) alcoholdrughelp.org.nz – 0800 787 797 or free text 8681
  • The Low Down (Helping young people who are stuck or anxious)www.thelowdown.co.nz – free text 5625 

If you need to talk or get information, free call or text anytime for support from a trained counsellor 1737

For a mental health or suicide crisis, call the SCDHB Mental Health Crisis team 0800 277 997

FOR A MENTAL HEALTH OR SUICIDE EMERGENCY, CALL 111

Stop Smoking Support

Arowhenua Whānau Services' free specialist smoking cessation service. We provide accessible, free and effective smoking cessation services, community based clinics & support groups, Nicotine Replacement Therapy (NRT), 1-on-1 support and advice, support and advice for women who are pregnant and smoking cessation support and resources for general practice.

Programme Areas

Smoking cessation, Kaupapa Māori, Pacific People

Programme Type

Face to face smoking cessation, Kaupapa Māori - smoking cessation, Maternal smoking cessation, Pacific People - smoking cessation

Regions

South Canterbury

Age Groups

Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

Referral Types

Self referral, GP, DHB clinical services

Referral Process

Referral to our service can come from the person themselves, or from GP, friend, family/whānau or other NGOs.

Our service is available to anyone in the South Canterbury region, of any ethnicity, over the age of 13 years.

Note: PDF downloads require the free Adobe Reader application to view.

Description

 Arowhenua Whānau Services' free specialist smoking cessation service.

We provide accessible, free and effective smoking cessation services, community based clinics & support groups, Nicotine Replacement Therapy (NRT), 1-on-1 support and advice, support and advice for women who are pregnant and smoking cessation support and resources for general practice.

Services Provided

Health screening

Cervical screening including self swabs (smear tests) are available at all our clinics. We can also arrange to come to you at home. Please call us on 03 615 5180. We accept walk-ins. Cervical screening including self swabs (smear tests) are available at all our clinics. We can also arrange to come to you at home. Please call us on 03 615 5180. We accept walk-ins.

  • Cervical screening
  • Diabetes screening
  • Throat swab for rheumatic fever prevention

Cervical screening including self swabs (smear tests) are available at all our clinics. We can also arrange to come to you at home. Please call us on 03 615 5180. We accept walk-ins.

COVID-19 Vaccination

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator. Covid vaccinations are available at our Temuka clinic. Please contact our office and make an appointment.

  • Make an appointment
  • Pfizer vaccine (12+ years) OR Pfizer booster (16+ years)
  • Child Pfizer vaccine (5-11 years)
  • Anyone currently eligible can access
  • Child Pfizer vaccine (6 months - 4 years)

Getting a COVID-19 vaccine is an important step you can take to protect yourself, your kaumātua and whānau from the effects of the virus. For more information on the COVID-19 vaccines and eligibility visit Ministry of Health - COVID-19 vaccines

Covid-19 vaccines can be administered before, after, or at the same time as other national schedule vaccines. When the Nuvaxovid vaccine is given at the same time as the Shingrix shingles vaccine or the Fluad Quad flu vaccine, there may be a chance of experiencing a stronger post-vaccination response and you should discuss this with your vaccinator.

Covid vaccinations are available at our Temuka clinic. Please contact our office and make an appointment.

Well Child Tamariki Ora

Our Tamariki Ora Registered Nurses provide a well child service to all Tamariki aged from 6 weeks to 2-3 years old in the South Canterbury Rohe. Usually referred by Midwives (LMC) Self referrals are welcome. Our Tamariki Ora Registered Nurses provide a well child service to all Tamariki aged from 6 weeks to 2-3 years old in the South Canterbury Rohe. Usually referred by Midwives (LMC) Self referrals are welcome.

Our Tamariki Ora Registered Nurses provide a well child service to all Tamariki aged from 6 weeks to 2-3 years old  in the South Canterbury Rohe. Usually referred by Midwives (LMC)  Self referrals are welcome.

Abuse and violence support

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

Abuse and violence support services provide support to individuals and whānau who are impacted by abuse, violence or family harm.

Family / whānau support

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Information, education & support

Provision of information, guidance, advice, and resources.

Provision of information, guidance, advice, and resources.

Kaupapa Māori

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Kaupapa Māori community and/or social support that is culturally appropriate for Māori, promote Mātauranga Māori, tikanga Māori, and whānau-centred models of care.

Rongoā Māori | Māori healing
Sexual harm - Kaupapa Māori services
Social work

Advocacy, information and support for you and your family/whānau.

Advocacy, information and support for you and your family/whānau.

Wellness / healthy lifestyle

Supporting wellbeing and living a healthy lifestyle.

  • Foot care
  • Stop smoking
  • Healthy eating education
  • Exercise and activity

Supporting wellbeing and living a healthy lifestyle.

Whānau Ora

Whānau Ora services focus on the whānau as a whole, addressing individual needs within the context of the whānau. Whānau are supported to identify their own goals and supported to build their capacity to achieve them.

  • Kaupapa Māori
  • Pasifika

Whānau Ora services focus on the whānau as a whole, addressing individual needs within the context of the whānau. Whānau are supported to identify their own goals and supported to build their capacity to achieve them. 

Youth mentoring / development

Support young people/rangatahi to live confidently and achieve their goals.

Support young people/rangatahi to live confidently and achieve their goals.

Immunisation

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

  • Pregnancy vaccinations
  • Catch-up missed vaccinations
  • 65 year old vaccinations
  • Child flu vaccine
  • Human Papillomavirus (HPV) vaccine
  • Meningococcal vaccine
  • Childhood immunisation programme
  • 45 year old vaccinations
  • Adult flu vaccine
  • Diphtheria / Tetanus / Pertussis (whooping cough) vaccine
  • Measles / Mumps / Rubella (MMR) vaccine
  • Shingles vaccine

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.

Sexual and reproductive health

Sexual and reproductive health services including sexual health screening, information and birth control.

  • Pregnancy testing
  • STD checks (Sexually transmitted disease)
  • Contraception (birth control) advice
  • Male sexual health

Sexual and reproductive health services including sexual health screening, information and birth control.

Community nursing

CVD self-management education, Wound care, Stop smoking, Older adult, Diabetes self management, Women's wellbeing

  • CVD self-management education
  • Wound care
  • Stop smoking
  • Older adult
  • Diabetes self management
  • Women's wellbeing
Pregnancy and parenting

Pregnancy and parenting support for family/whānau.

  • Young mums
  • Pregnancy support
  • Family / whānau support

Pregnancy and parenting support for family/whānau.

Pacific People

Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples.

Pasifika services providing community health and/or social support with a focus on health and wellbeing for Pacific peoples. 

Social and group activities

Provision of social and group activities in the community.

Provision of social and group activities in the community.

Refugee / migrant support

Providing information and support to refugees and migrants in Aotearoa/New Zealand.

Providing information and support to refugees and migrants in Aotearoa/New Zealand.

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.

Specialist support for victims and survivors of sexual harm.

Special Assistance Support (COVID-19 Vaccination)

Special Assistance Support (COVID-19 Vaccination)

  • Wheelchair access
  • Quiet, low sensory environment
  • A longer appointment time
  • Support to make decisions
  • More space to move around

Disability Assistance

Quiet, low sensory environment, Support to make decisions, Assistance to move around, A longer appointment time

Additional Details

Face to face / Kanohi ki te Kanohi, Child / Tamariki friendly, Phone, Speak with women / wahine

Online Booking URL

Parking

Free street parking.

Region

South Canterbury

Contact Details

94 King Street, Temuka

South Canterbury

9:30 AM to 4:30 PM.

Book an appointment

94 King Street
Temuka
Canterbury 7920

Information about this location

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Street Address

94 King Street
Temuka
Canterbury 7920

Postal Address

94 King Street, Temuka. 7920

This page was last updated at 2:01PM on June 6, 2024. This information is reviewed and edited by Arowhenua Whānau Services.