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Eastern Bay Primary Health Alliance (EBPHA) - Mental Health & Addiction Services
Mental Health Service, Addiction
Today
8:30 AM to 4:00 PM.
Description
Eastern Bay Primary Health Alliance (EBPHA) is a Primary Health Organisation (PHO) that supports the provision of essential primary health care services. Services are available in Whakatāne, Ōpōtiki, Kawerau and other communities, as required.
Please see the Mental Health & Addiction Services below or see the Eastern Bay Primary Health Alliance website for information about their GPs and other health services. Community Nursing services can be found here
Staff
Te Reo Māori educator available to support if required
Ages
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
How do I access this service?
Referral
Adults aged 20+ are referred to the service via their GP.
Walk in
If you are aged 10-19 years old, you are able to walk in and begin the process to see a Counsellor.
Fees and Charges Categorisation
Free
Fees and Charges Description
All services are free.
Hours
8:30 AM to 4:00 PM.
| Mon – Fri | 8:30 AM – 4:00 PM |
|---|
Christmas: Closed 23 Dec — 26 Dec. Open 27 Dec (9:00 AM – 1:00 PM). Closed 28 Dec — 29 Dec. Open 30 Dec (9:00 AM – 1:00 PM). Open 31 Dec (9:00 AM – 1:00 PM). Closed 1 Jan — 2 Jan. Open 3 Jan (9:00 AM – 1:00 PM). Closed 4 Jan — 5 Jan. Open 6 Jan — 10 Jan.
Languages Spoken
English, Māori
Programmes
A team of Counsellors and Practitioners provide brief intervention support to help clients consider their own individuality, values, beliefs and supports as well as those of their family/ whānau. The team understand that everyone has different strengths and needs. Together they develop a support plan through developing skills, knowledge, tools and opportunities to achieve their goals and aspirations. An important aspect of developing these goals can be achieved through utilising assessment tools. For youth, access to interactive assessment tools like SPARX is important. The team will look at strengthening their relationships with intermediate and secondary schools to offer programmes to increase student resiliency around relationships with themselves, their family/whānau, their peers and things like physical activity, nutrition and alcohol. In some instances the team are able to involve other Services to ensure that all the elements of each person’s recovery is progressing. Recovery is a life journey. Everyone’s recovery will be different, reflecting each person’s uniqueness as individuals. The counselling team will walk beside each person on their journey, supporting and motivating them to achieve to be as healthy as they can be.
A team of Counsellors and Practitioners provide brief intervention support to help clients consider their own individuality, values, beliefs and supports as well as those of their family/ whānau. The team understand that everyone has different strengths and needs. Together they develop a support plan through developing skills, knowledge, tools and opportunities to achieve their goals and aspirations. An important aspect of developing these goals can be achieved through utilising assessment tools. For youth, access to interactive assessment tools like SPARX is important. The team will look at strengthening their relationships with intermediate and secondary schools to offer programmes to increase student resiliency around relationships with themselves, their family/whānau, their peers and things like physical activity, nutrition and alcohol. In some instances the team are able to involve other Services to ensure that all the elements of each person’s recovery is progressing. Recovery is a life journey. Everyone’s recovery will be different, reflecting each person’s uniqueness as individuals. The counselling team will walk beside each person on their journey, supporting and motivating them to achieve to be as healthy as they can be.
- Programme Areas
Crisis / acute, Mental health
- Programme Type
Intake / assessment, Peer / advocacy / group / family whānau support, Community based support - mental health
- Regions
Bay of Plenty
- Age Groups
Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua
- Referral Types
Self referral, GP
Referral Process
Youth Services
Youth aged 10 - 19 years of age can self-refer to this service.
Adult Services
Adults who live in the Eastern Bay with mild to moderate mental health concerns/conditions.
Clients referred to the service will have access to Anxiety, Well-being, and other specific workshops if required.
Description
A team of Counsellors and Practitioners provide brief intervention support to help clients consider their own individuality, values, beliefs and supports as well as those of their family/ whānau. The team understand that everyone has different strengths and needs. Together they develop a support plan through developing skills, knowledge, tools and opportunities to achieve their goals and aspirations. An important aspect of developing these goals can be achieved through utilising assessment tools.
For youth, access to interactive assessment tools like SPARX is important. The team will look at strengthening their relationships with intermediate and secondary schools to offer programmes to increase student resiliency around relationships with themselves, their family/whānau, their peers and things like physical activity, nutrition and alcohol.
In some instances the team are able to involve other Services to ensure that all the elements of each person’s recovery is progressing. Recovery is a life journey. Everyone’s recovery will be different, reflecting each person’s uniqueness as individuals. The counselling team will walk beside each person on their journey, supporting and motivating them to achieve to be as healthy as they can be.
The team of Counsellors provide short term support to enable the clients to consider their own individuality, values, beliefs and supports as well as those of their family/ whānau. The team understand that everyone has different strengths and needs. Together they develop a support plan through developing skills, knowledge, tools and opportunities to achieve their goals and aspirations. An important aspect of developing these goals can be achieved through utilising assessment tools. This may be through utilising an interactive assessment tool like SPARX. The Counselling team will be looking at strengthening their relationships with intermediate and secondary schools to offer programmes to increase student resiliency around relationships with themselves, their family/whānau, their peers and things like physical activity, nutrition and alcohol. In some instances the Counselling team are able to involve other Services to ensure that all the elements of each person’s recovery is progressing. Recovery is a life journey. Everyone’s recovery will be different, reflecting each person’s uniqueness as individuals. The counselling team will walk beside each person on their journey, supporting and motivating them to achieve to be as healthy as they can be.
The team of Counsellors provide short term support to enable the clients to consider their own individuality, values, beliefs and supports as well as those of their family/ whānau. The team understand that everyone has different strengths and needs. Together they develop a support plan through developing skills, knowledge, tools and opportunities to achieve their goals and aspirations. An important aspect of developing these goals can be achieved through utilising assessment tools. This may be through utilising an interactive assessment tool like SPARX. The Counselling team will be looking at strengthening their relationships with intermediate and secondary schools to offer programmes to increase student resiliency around relationships with themselves, their family/whānau, their peers and things like physical activity, nutrition and alcohol. In some instances the Counselling team are able to involve other Services to ensure that all the elements of each person’s recovery is progressing. Recovery is a life journey. Everyone’s recovery will be different, reflecting each person’s uniqueness as individuals. The counselling team will walk beside each person on their journey, supporting and motivating them to achieve to be as healthy as they can be.
- Programme Areas
Addictions - drug & alcohol
- Programme Type
Community / social support (AOD), Coexisting problems – mental health & addictions
- Regions
Bay of Plenty
- Age Groups
Youth / Rangatahi
- Referral Types
Self referral, GP
Referral Process
This service is for youth 10-19 years who live in the Eastern Bay and have been identified by the GP with mild to moderate needs.
Youth can also self-refer to this service.
Phone counselling is provided from referral until client is seen by a counsellor.
Description
The team of Counsellors provide short term support to enable the clients to consider their own individuality, values, beliefs and supports as well as those of their family/ whānau. The team understand that everyone has different strengths and needs. Together they develop a support plan through developing skills, knowledge, tools and opportunities to achieve their goals and aspirations. An important aspect of developing these goals can be achieved through utilising assessment tools.
This may be through utilising an interactive assessment tool like SPARX. The Counselling team will be looking at strengthening their relationships with intermediate and secondary schools to offer programmes to increase student resiliency around relationships with themselves, their family/whānau, their peers and things like physical activity, nutrition and alcohol.
In some instances the Counselling team are able to involve other Services to ensure that all the elements of each person’s recovery is progressing. Recovery is a life journey. Everyone’s recovery will be different, reflecting each person’s uniqueness as individuals. The counselling team will walk beside each person on their journey, supporting and motivating them to achieve to be as healthy as they can be.
Disability Assistance
Wheelchair access, A longer appointment time, Assistance to move around, More space to move around
Additional Details
Face to face / Kanohi ki te Kanohi, Phone, Online / virtual / app, Speak with women / wahine, Speak with men / tane, Child / Tamariki friendly, LGBTQIA+ friendly
Parking
Free car parking, including disability car park, is available outside our offices.
Website
Contact Details
5 Louvain Street, Whakatāne
Bay of Plenty
8:30 AM to 4:00 PM.
-
Phone
(07) 306 2300
Email
Website
Freephone: 0508 742 7642 (0508 PHA PMHC)
5 Louvain Street
Whakatane
Bay Of Plenty 3120
Street Address
5 Louvain Street
Whakatāne
Bay Of Plenty 3120
Postal Address
PO Box 664
Whakatāne 3158
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This page was last updated at 9:48AM on November 28, 2024. This information is reviewed and edited by Eastern Bay Primary Health Alliance (EBPHA) - Mental Health & Addiction Services.