It is very important that you receive regular blood tests while you are taking clozapine and these will be organised through your prescribing healthcare professional. We will check your blood tests to make sure the appropriate dose of clozapine is dispensed for you.

Your pharmacists are trained to assess whether the ECP is appropriate for you. This is done in a confidential manner. The ECP works best if taken as soon as possible after unprotected intercourse but may be taken up to 72 hours after. There is usually a charge associated with receiving the ECP, although at some pharmacies the ECP may be provided fully funded for eligible people.

From July 1st 2024 funded medicine prescriptions will have a $5 charge (non-funded medicine prescriptions will have additional charges). Prescriptions for fully funded medicines are free for people: aged 13 years or under aged 65 years and older of any age that have a community services card (CSC) and their dependent children (14-17 years old). that hold a Prescription Subsidy Card (PSC). View the Health New Zealand | Te Whatu Ora website for more detailed information on prescription costs.

Pre-Exposure Prophylaxis (PrEP) and Post-Exposure Prophylaxis (PEP) are medications to prevent HIV in people who are HIV-negative and at high risk of being exposed to HIV. View the Burnett Foundation Aotearoa website for more information about PrEP and PEP. A prescription will be required from your doctor or health provider. If you need to receive your HIV PrEP or PEP medicines the same day you present your prescription, please contact our pharmacy to check if we can have stock available. Please note, we can order HIV PrEP and PEP to fill a prescription but we may not have these on stock at our pharmacy at all times

This pharmacy offers a range of incontinence products and can assist you in selecting the most suitable to help you manage loss of bladder control.

This service is designed for people with long-term illnesses who may need support with their medicines. An assessment is used to identify the things that affect their ability to take medication as prescribed. Pharmacists work together with the patient to address each issue. The pharmacist is able to assist you with managing your medications and can coordinate your medications so that your prescription repeats happen all at the same time and therefore require only one trip to have your prescriptions refilled. They can also provide you with a reminder service (via text message, email or phone call) to let you know when your next supply of medications is ready for collection. If you are having difficulties managing your medicines (e.g. forgetting to take them), please ask your pharmacist whether this service is right for you.

This pharmacy can repack your medicines into compliance packaging (blister packs or sachet rolls) that specifies when you should take them. These can be supplied as weekly or monthly packs depending on your needs. This type of packaging can help you to take your medicine at the right time. It can also make it easier to see if you have missed a dose or are running out. It is useful if you are travelling as it avoids having to take multiple containers.

Pharmacy staff are trained to provide a service to help people to stop smoking. This service includes advice and providing quit smoking support aids e.g. nicotine gum.