Phone (09) 486 8945 ext 43222 (8.00am - 4.30pm; Monday to Friday - closed on public holidays) Email OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)
Please telephone the Referral Screener on the number above for all requests, information and advice.
Street Address
Takapuna Auckland Auckland 0622
Postal Address
Allied Health Te Whatu Ora Health New Zealand - Waitematā PO Box 93 503 Takapuna North Shore 0740
Waitakere Hospital
Contact Details
Phone (09) 486 8945 ext 43222 (8.00am - 4.30pm; Monday to Friday - closed on public holidays) Email OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)
Please telephone the Referral Screener on the number above for all requests, information and advice.
Street Address
Lincoln Road Henderson Waitakere
Postal Address
Allied Health Te Whatu Ora Health New Zealand - Waitematā PO Box 93 503 Takapuna North Shore 0740
Hibiscus Coast Community Health Centre, 136 Whangaparāoa Road, Red Beach, Auckland
Contact Details
Phone (09) 486 8945 ext 43222 (8.00am - 4.30pm; Monday to Friday - closed on public holidays) Email OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)
Please telephone the Referral Screener on the number above for all requests, information and advice.
Street Address
136 Whangaparāoa Road Red Beach Hibiscus Coast Auckland 0932
Postal Address
Allied Health Te Whatu Ora Health New Zealand - Waitematā PO Box 93 503 Takapuna North Shore 0740
Warkworth Health Hub, 77 Morrison Drive, Warkworth
Contact Details
Phone (09) 486 8945 ext 43222 (8.00am - 4.30pm; Monday to Friday - closed on public holidays) Email OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)
Please telephone the Referral Screener on the number above for all requests, information and advice.
Street Address
77 Morrison Drive Warkworth Auckland 0910
Postal Address
Allied Health Te Whatu Ora Health New Zealand - Waitematā PO Box 93 503 Takapuna North Shore 0740
Description
About the Service
Social workers provide assessment, therapeutic conversations, information provision, complex problem solving and a safeguarding response for people experiencing:
Emotional stress experienced as a result of changes in health
Grief and loss associated with health changes, and changing roles
Situations of Abuse and/or neglect where a person is concerned for their own safety or the safety of another person.
Referral Expectations
Referrals to Allied Health Community Social Work are taken from:
Self or, with the person’s permission* -
family/whānau
GPs
hospital staff
specialists and other health professionals.
*Where person's permission cannot be obtained social workers duty of care may apply - please consult
Entry criteria
A person and/or their family or whānau who are challenged by needing to work through personal, emotional, relationship and/or social issues that are health or disability related.
Adults over the age of 16 years.
Adults at risk:
A person 18 years or older who has needs for care and/or support (whether they are receiving services for those needs or not)
Is experiencing (or at risk of) family violence, sexual violence or any form of abuse, neglect or harm, and
because of their needs for care and/or support, is unable to protect themselves against the abuse or the risk of it.
All parts of the definition must apply.
Referrals are not accepted for the following:
Assessment for home support services, carer relief and residential care services: refer to Needs Assessment & Service Co-ordination (NASC).
Mental health counselling: refer to the appropriate Mental Health Service.
Alcohol and drug issues: refer to Community Alcohol and Drug Service.
Intimate Partner Violence for people 64 years or under who's needs would be more appropriately met by a mainstream Family Violence Service for example Family Action, Tu Wahine Trust, Shine or Shakti.
For residents living in residential care homes social workers can provide:
social work therapeutic engagement to assist a person manage the emotional impact of moving to residential care when the person is already engaged with social work and does not have family support through this move
an assessment and transition service for people moving out of residential care back to a private dwelling in the community
Young people with disability over the age of 16 years still attending school. A decision is agreed between the leaders of Child Women and Family Social Work Services and the Community Social Work Service as to which service will accept the referral.
Please telephone the Referral Screener for all requests, information and advice:
Phone: (09) 486 8945 ext 43222 (8.00am - 4.30pm; Monday to Friday - closed on public holidays)
Email: OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)
