South Auckland > Public Hospital Services > Health New Zealand | Te Whatu Ora - Counties Manukau >
Social Work | Counties Manukau
Public Service, Allied Health
Today
8:00 AM to 4:30 PM.
Description
Social Work Service
Social Workers are registered health professionals who work together with health practitioners to provide a comprehensive service to patients and their family/whaanau.
Social Workers undertake a comprehensive biopsychosocial assessment with patients. This includes a review of a patient's social, emotional, spiritual, environmental, financial and support needs and determines how this may impact on the patient's health and wellbeing. CM Health Social Workers also support the patient and their family/whaanau with accessing supports. Social Workers work in the hospital as well as with outpatients and community.
Social workers work across a range of areas such as:
- Medical wards
- Surgical wards
- Women's Health
- Maternity
- Paediatrics
- Renal Medicine
- Emergency Department
- Cancer Psychological Support
- National Burns Centre
- Assessment Treatment and Rehabilitation
- Child Development Community Services
- Centre for Youth Health
- Community Health teams
- Auckland Spinal Rehabilitation Unit
- Māori Health Te kahui Ora
- Pacifica Health Fanau Ola
Referral Expectations
A referral to see a social worker can be made by any other health professional or patients can self refer.
Referral Criteria to Social Work Service:
-
Supportive counselling – grief and loss, impact of hospitalisation, lifestyle changes, adjustment to newly diagnosed health status and traumatic births
-
Care and protection of children
-
Discharge planning
-
Trauma - accident, amputations, acute presentation of illness
-
Stress and anxiety
-
Family violence/Intimate Partner Violence
-
Elder abuse and neglect
-
Suicide
-
Terminal illness - palliative care
-
Death
-
Drug and alcohol
-
Conflict resolution - problem solving
-
Family/Carer stress
-
Frequent admissions
Contact:
-
Social Work Section Head: Medical and Renal: (09) 276 0044 ext. 58307
-
Social Work Section Head: Surgical: (09) 276 0044 ext. 58382
-
Social Work Section Head: Assessment, Treatment and Rehabilitation and Spinal Unit: (09) 270 9008
-
Weekend Social Worker – 021 245 1930
Hours of Service: 8am to 4.30pm weekdays
8.30am to 4.30pm weekends
Fees and Charges Description
There are no charges for services to public patients if you are lawfully in New Zealand and meet the eligibility criteria set by the Ministry of Health.
If you do not meet the criteria, you will be required to pay for the full costs of any social work service that you need.
To check whether you meet the specified eligibility criteria, visit the Ministry of Health website:
If there are any applicable charges, please phone the Accounts Receivable Office on (09) 276 0060.
Hours
8:00 AM to 4:30 PM.
| Mon – Fri | 8:00 AM – 4:30 PM |
|---|---|
| Sat – Sun | 8:30 AM – 4:30 PM |
After hours in Emergency Department: 4:00pm - 9:00pm
Services Provided
Website
Contact Details
Middlemore Hospital
South Auckland
8:00 AM to 4:30 PM.
-
Phone
(09) 276 0000 or FREEPHONE 0800 266 513
Email
Website
Patient Enquiries (09) 276 5004 or 0800 266 513
Information or Visiting Hours (09) 270 4799
Outpatient appointments & surgical booking enquiries:
Ph (09) 277 1660 or O800 266 513
Email: customerservice@cmdhb.org.nz
Emergency Department: Open 24 hours / 7 days, Phone (09) 276 0000 or
FREEPHONE 0800 266 513
Middlemore Hospital
Hospital Road
Otahuhu
Auckland
Street Address
Middlemore Hospital
Hospital Road
Ōtāhuhu
Auckland
Postal Address
Private Bag 93311
Ōtāhuhu
Auckland 1640
New Zealand
Was this page helpful?
This page was last updated at 11:00AM on September 6, 2024. This information is reviewed and edited by Social Work | Counties Manukau.
Advocacy, information and support for you and your family/whānau.
Advocacy, information and support for you and your family/whānau.