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Needs Assessment & Service Co-ordination (NASC) | Waitematā

Public Service, Older People's Health, Community, Community Health

Description

About the Service

NASC helps older adults and their caregivers access support services in the community.  We enable older adults to stay at home as safely and independently as possible as their needs change or following an admission to hospital.

NASC assists younger adults who require support services following illness or hospitalisation, have a chronic health condition or as part of a palliative care package.

We work with patients and their families/ whānau to assess and plan their support needs.  NASC then coordinates support services for as long as they are applicable.
Some of the support services that may be available are:

  • Assistance with personal cares such as showering, dressing, meal preparation, Meals on Wheels, medication, transfers and mobility
  • Aged Related Residential Care
  • Respite services including respite at home, day stay, residential respite
  • Carer support.

NASC can also advise on services which are income or asset tested and have an entry criteria. 

How do I access this service?

Make an appointment

Referral Expectations

Under the terms of the contracts for service held by NASC, and with the patient’s permission, referrals are accepted from:
  • Self, family, caregivers, health professionals, GPs, hospital staff and specialists.

Entry Criteria

Support services are available through NASC if you are:

  • Over 65 years of age and have a disability or health related need
  • 16 to 64 years of age and have support needs resulting from an acute illness or you require palliative care
  • 16 to 64 years of age and have support needs due to a chronic health condition. 

Please contact the NASC Triage Team for all NASC requests, information and advice:
Phone:  (09) 442 7171 (8.00am - 4.30pm; Monday to Friday)
Email:   OlderAdultsHomeHealth@Waitematadhb.govt.nz (for referrals)

Fees and Charges Description

  • No charge to New Zealand citizens and residents, providing you meet the set criteria.  The Needs Assessor will discuss this at your assessment.  Proof of residency may be required.
  • Non New Zealand residents do not qualify and are not entitled to access this service.

Services Provided

Home support

Home support services provide support with household tasks and personal care to help you live independently at home.

  • Home support carers
  • Assistance with bathing/hygiene
  • Meals on wheels
  • Needs assessment

Home support services provide support with household tasks and personal care to help you live independently at home.

Document Downloads

Region

North Auckland, West Auckland

Contact Details

Waitakere Hospital

West Auckland

Please telephone the NASC Triage team for all NASC requests, information and advice.

Lincoln Road
Henderson
Waitakere

Information about this location

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Street Address

Lincoln Road
Henderson
Waitakere

Postal Address

Waitakere Hospital
Private Bag 93115
Lincoln Road
Henderson
Waitakere 0650

This page was last updated at 3:03PM on September 3, 2024. This information is reviewed and edited by Needs Assessment & Service Co-ordination (NASC) | Waitematā.