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Child & Family Services | Waitematā

Public Service, Paediatrics, Community, Community Health

Description

The Child & Family Service is a free community based primary health service providing support to children, young people and their families through a multidisciplinary health team.
The Child & Family team offers services to children 0-18yrs through two main service areas:
 
  • School/pre-school health – health education, health promotion, hearing and vision screening, child protection, referral management, responding to self-referrals, immunisation, epidemic response, specialist ear nursing.
  • Family support – parenting support and education, child protection, well child care.
 
The service employs:
 
  • Public Health Nurses
  • Medical Officer
  • Vision Hearing Technicians
  • Ear Nurses
  • Community Health Assistants
  • Child Health Social Workers

How do I access this service?

Referral

Referral Expectations

Please complete and submit the eReferral form which can be found on Medtech and My Practice.

  
  Contact details for referrals:
 

Child Health Referral Service 

Phone: 0800 247 333

Email

Services

Public Health Nurses

Service types: Community nursing.

Service types: Community nursing.

School-Based Immunisation Programme [SBIP]

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule. The NZ Immunisation Schedule recommends vaccinations for students at 11 and 12 years of age. Auckland, Counties Manukau and Waitematā DHBs work in partnership with schools to offer these vaccines at school in year 7 and year 8. The SBIP is delivered by Public Health Nurses who are experienced in working with school-age children across a variety of health needs. Vaccines offered in schools are: Vaccine School Year Number of doses More information Tetanus/Diphtheria/Pertussis (Boostrix) Year 7 1 dose This is a booster dose. Last given at 4 years old. Click here for information about Boostrix vaccine. Informative immunisation videos are available on this webpage: Immunisation - What it does and why you need it Boostrix Consent Form Information is also available in these languages (not consent form): - Chinese Simplified - Chinese Traditional - Cook Islands Māori - Hindi - Māori - Sāmoan - Tongan Human Papillomavirus (HPV) Gardasil 9 Year 8 2 doses (at least 5 month interval between doses) What is HPV? Click here for information about HPV vaccine (Gardasil 9) Informative immunisation videos are available on this webpage: Immunisation - What it does and why you need it HPV Consent Form Information is also available in these languages (not consent form): - Chinese Simplified - Chinese Traditional - Cook Islands Māori - Hindi - Māori - Sāmoan - Tongan School vaccinations are free. Students are given information and consent forms to take home. Caregivers are asked to read all the information provided, complete and sign the consent form and return it to their child’s school. Students who are absent on the day of the nurses’ visit will be offered a catch-up vaccination at a subsequent school visit. If the student is not vaccinated at school, caregivers will be notified to visit their enrolled primary care provider for this. All children under 18 years of age are eligible to receive NZ schedule vaccines, regardless of immigration or citizenship status. It is recommended for best protection that adolescents receive their vaccinations on time. Caregivers who choose to wait until their child is older will need to arrange for vaccination at their enrolled primary care provider. Further information about vaccine-preventable diseases and the benefits/risks of immunisation can be found at this website: The Immunisation Advisory Centre. Distance education/home schooled students: Students who are enrolled in distance education or who are home schooled are advised to attend their enrolled primary care provider for free age-appropriate vaccinations. For more information about the Auckland Region SBIP contact your local Public Health Nurse Unit: Starship Community Health Auckland DHB (09) 639 0200 Kidz First Public Health Nurses Counties Manukau DHB (09) 259 3851 Child & Family Public Health Nurses Waitematā DHB (09) 486 8996 (North) (09) 839 0000 (West) Related links: Ministry of Health NZ Immunisation Schedule HPV Disease and Immunisation Aotearoa Immunisation Register (AIR) Centre for Adverse Reactions Monitoring

  • Childhood immunisation programme
  • Pregnancy vaccinations

Immunisation is the safest and most effective way to provide protection for you and your tamariki’s health. For more information view the NZ immunisation schedule.


The  NZ Immunisation Schedule recommends vaccinations for students at 11 and 12 years of age.

    • Auckland, Counties Manukau and Waitematā DHBs work in partnership with schools to offer these vaccines at school in year 7 and year 8. The SBIP is delivered by Public Health Nurses who are experienced in working with school-age children across a variety of health needs.
    • Vaccines offered in schools are:

Vaccine

School Year

Number of doses

More information

Tetanus/Diphtheria/Pertussis

(Boostrix)

Year 7

1 dose

Human Papillomavirus (HPV) Gardasil 9

Year 8

2 doses

(at least 5 month interval between doses)

  • School vaccinations are free.
  • Students are given information and consent forms to take home. Caregivers are asked to read all the information provided, complete and sign the consent form and return it to their child’s school.
  • Students who are absent on the day of the nurses’ visit will be offered a catch-up vaccination at a subsequent school visit. If the student is not vaccinated at school, caregivers will be notified to visit their enrolled primary care provider for this.
  • All children under 18 years of age are eligible to receive NZ schedule vaccines, regardless of immigration or citizenship status.
  • It is recommended for best protection that adolescents receive their vaccinations on time. Caregivers who choose to wait until their child is older will need to arrange for vaccination at their enrolled primary care provider.
  • Further information about vaccine-preventable diseases and the benefits/risks of immunisation can be found at this website: The Immunisation Advisory Centre.


Distance education/home schooled students:

  • Students who are enrolled in distance education or who are home schooled are advised to attend their enrolled primary care provider for free age-appropriate vaccinations.
  • For more information about the Auckland Region SBIP contact your local Public Health Nurse Unit:

Starship Community Health
Auckland DHB

(09) 639 0200

Kidz First Public Health Nurses
Counties Manukau DHB

(09) 259 3851

Child & Family Public Health Nurses
Waitematā DHB

(09) 486 8996 (North)
(09) 839 0000 (West)

 
Related links:

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Medical Officer
Vision Hearing Technicians
Ear Nurses

Service types: Community nursing, Ear health.

Service types: Community nursing, Ear health.

Community Health Assistants
Child Health Social Workers

Service types: Social work.

Service types: Social work.

Family / whānau support

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Family / whānau support services provide support to improve the collective mental and/or physical wellbeing of the family / whānau.

Pregnancy and parenting

Pregnancy and parenting support for family/whānau.

  • Parenting education
  • Support after birth

Pregnancy and parenting support for family/whānau.

Well Child Tamariki Ora

Well Child Tamariki Ora programme provides free health checks for your tamariki from 6 weeks to 5 years of age.

Well Child Tamariki Ora programme provides free health checks for your tamariki from 6 weeks to 5 years of age.

Disability Assistance

Wheelchair access

Contact Details

West Auckland ph: (09) 839 0000
North Shore ph: (09) 486 8996
Helensville ph: (09) 420 9450
Hibiscus Coast ph: (09) 427 0300
Warkworth ph: (09) 422 2700
Wellsford: contact Warkworth or West Auckland

Street Address

NORTH SHORE
9 Karaka Street
Takapuna
North Shore City 0622
Auckland

WAITAKERE
Waitakere Hospital
55-75 Lincoln Road
Henderson
Waitakere
Auckland

RODNEY
Hibiscus Coast Community Health Centre
136 Whangaparaoa Rd
Red Beach

This page was last updated at 3:33PM on January 6, 2025. This information is reviewed and edited by Child & Family Services | Waitematā.