Kidz First Outpatient Care - General Paediatrics

Manukau SuperClinic™

Contact Details

Phone (09) 277 1660 or FREEPHONE 0800 266 513
Email customerservice@superclinic.co.nz

Manukau SuperClinic™ has a Call Centre to receive incoming calls related to outpatient services. The Call Centre is open to receive calls between 7:30 AM and 6:00 PM Monday to Friday.

Street Address

901 Great South Road
Manurewa
Auckland

Postal Address

Module 4
Manukau SuperClinic™
PO Box 98743
Manukau 2241

Description

Kidz First Outpatient Care is located at MODULE 4, Manukau SuperClinic™ .  Currently locality clinics are being held in Māngere, Ōtara, Botany, Pukekohe and at Kidz First Children's Hospital in Ōtāhuhu.
 
Kidz First Outpatient Care clinics are led by specialist paediatricians who also provide supervision for paediatric doctors in training, medical students and paediatric clinical nurse specialists.  We also have a Paediatric Nurse Practitioner as part of our team. Module 4 is managed by a Clinical Nurse Manager, paediatric nurses and administrative staff.
 
Referrals are usually received from General Practitioners (Family Doctor), although in certain circumstances referrals are accepted from other health and education professionals.   
   

Referral Expectations

Manukau SuperClinic™  Referrals and Appointments Centre receives all referrals.

These are then forwarded to Module 4. 

A paediatrician reviews all referrals which may be accepted or declined. 

If a referral is accepted the following can occur:

  • an appointment is offered
  • is placed on a waiting list
  • is managed as a 'virtual' appointment with a clinical plan of care being communicated to the referrer and/or caregiver.

Your Family Doctor / Referring Health Professional  is advised of the outcome for all referrals - whether accepted or declined.

Appointments:

Once a suitable appointment time is agreed with the parent/caregiver a letter is sent to confirm appointment details.  A reminder text is sent to the parent/caregiver prior to the appointment. 

Please ensure the Family Doctor / Referring Health Professional has the patient's correct contact details. 

It is important that if the patient is unable to attend an appointment with Kidz First Outpatient Care the parent/caregiver informs Manukau SuperClinic™ at the earliest opportunity. This appointment can then be offered to another patient.

Fees and Charges Description

There are no charges for services to public patients if you are lawfully in New Zealand and meet one of the Eligibility Direction’s specified criteria set by the Ministry of Health.

If you do not meet the criteria, you will be required to pay for the full costs of any medical treatment you receive during your stay.

To check whether you meet the specified eligibility criteria, visit the Ministry of Health website:

 https://www.health.govt.nz/new-zealand-health-system/eligibility-publicly-funded-health-services

CM Health has an eligibility team who can assist with any patient enquiries.  If you have any queries, please phone: (09) 276 0060 or fax: (09) 276 0295.

More information on our Counties Manukau Health website.

Hours

8:00 AM to 4:30 PM.

Mon – Fri 8:00 AM – 4:30 PM
Sat 9:00 AM – 4:00 PM

Saturday clinics are only for B4 School checks with Plunket and Immunisations.

Parking

Free parking is provided for patients and families on the Manukau SuperClinic™ site.

Pharmacy

 There is no on-site pharmacy at Manukau SuperClinic™.

Other

If you are coming to see us, please watch this video so you know what to expect: Welcome to the Children's Clinic  .

Kidshealth
www.kidshealth.org.nz

Kidshealth is a child and youth health information website to support parents and health professionals.  The kidshealth site includes important information such as keeping children well, medical conditions and helping families through many health complexities such as disability, education and accessing welfare assistance.  Material has been developed with substantial input from many professionals, experts and parents from all over the country.
The site is a joint initiative between the Starship Foundation and the Paediatric Society of New Zealand.

Website

www.countiesmanukau.health.nz/

https://healthpoint.co.nz./public/paediatrics/kidz-first-outpatient-care-general-paediatrics/