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Bay of Plenty, Waikato > Public Hospital Services >

Tautoko Mai Sexual Harm Support

Public Service, Sexual Abuse Medicine, Sexual Harm

Today

8:30 AM to 5:00 PM.

Description

24-hour sexual harm support.
We offer crisis counselling, social worker support, medical support and ACC Sensitive Claims Counselling Support.

Call us on 0800 227 233 (0800 2B SAFE), or submit an online referral through our website, tautokomai.co.nz.

Ages:

  • We offer services for all ages to anyone who has experienced sexual harm or abuse or who has been impacted by sexual harm.

Region: Bay of Plenty and Waikato

Description: Our FREE service encompasses a region-wide support team of dedicated professionals who offer confidential and immediate help to survivors of sexual harm.

We provide:

All Sites:

  • Crisis support services, provided by counsellors and social workers for immediate, short-term support
  • ACC sensitive claims counselling support: assistance in providing a long-term ACC Counsellor

Exclusive to the Bay of Plenty:

  • Specialist medical support from a team of nurses and sexual assault clinicians
  • Forensic medical examination (collecting evidence for police)
  • Therapeutic examinations encompassing STI and pregnancy prevention
  • Medical follow up: support and advice, STI screen, medical assessment

All services are FREE and confidential.

How to Access:

Phone us: Call the 24/7 helpline on 0800 227 233 (0800 2B SAFE).

Website and email: Submit an online referral through our website at www.tautokomai.co.nz or email us at refer@tautokomai.co.nz

We welcome self-referrals, as well as referrals from whānau/friends, NZ Police, Oranga Tamariki, CAMHS (Child and Adolescent Mental Health Services), community agencies, counsellors, GPs (General Practitioners), after-hours medical services, and schools.

Ages

Child / Tamariki, Youth / Rangatahi, Adult / Pakeke, Older adult / Kaumātua

How do I access this service?

Anyone can access

Anyone who has experienced sexual harm or abuse is eligible for our services.

Referral

We welcome all referrals from individuals, whānau, GP's, Police, schools and other agencies providing social service support.

Walk in

Walkin services are available during office hours in our Tauranga and Whakatāne locations.

Referral Expectations

All agency referrals should be made either through our website:
www.tautokomai.co.nz
or email:
refer@tautokomai.co.nz.

Fees and Charges Categorisation

Free

Hours

8:30 AM to 5:00 PM.

Mon – Fri 8:30 AM – 5:00 PM

Our normal office hours are 8.30am - 5pm, Monday to Friday (excluding public holidays), but you can still get in touch with us outside these hours on our FREE 24/7 phone line: 0800 227 233 (0800 2B SAFE).

By contacting us on our 0800 number you will have access to a nurse, counsellor or support worker - 24/7 every day of the year.

Services Provided

Sexual harm victims/survivors - Do you need help and support?

Specialist support for victims and survivors of sexual harm.
  • Immediate help
  • Support and counselling
  • Groups and programmes

Specialist support for victims and survivors of sexual harm.

Sexual abuse medical

Specialist medical examinations for people who have experienced a sexual assault

Specialist medical examinations for people who have experienced a sexual assault

Sexual harm victims/survivors - Do you need ACC counselling?

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

ACC Sensitive Claims counselling for victims and survivors of sexual harm.

Sexual harm - training, education, workforce development

Provision of specialist training, education and support for those who work in the sexual harm sector.

Provision of specialist training, education and support for those who work in the sexual harm sector.

Disability Assistance

Wheelchair access, Wheelchair accessible toilet, Mobility parking space, A longer appointment time, Assistance to move around, Support to make decisions, Quiet, low sensory environment

Additional Details

Phone, Speak with women / wahine, Child / Tamariki friendly, LGBTQIA+ friendly, Online / virtual / app, Face to face / Kanohi ki te Kanohi

Travel Directions

Phone us on 0800 227 233, or see our website for our locations:
www.tautokomai.co.nz

Parking

We have parking onsite, but please be aware that roadside parking is limited.

Region

Bay of Plenty, Waikato

Website

www.tautokomai.co.nz

Contact Details

14 Louvain Street, Whakatāne

Bay of Plenty

8:30 AM to 5:00 PM.

Facebook

14 Louvain Street
Whakatane
Bay Of Plenty 3120

Information about this location

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Get directions

Street Address

14 Louvain Street
Whakatāne
Bay Of Plenty 3120

Postal Address

PO Box 15592
Tauranga
Bay of Plenty

120 Hamilton Street, Tauranga

Bay of Plenty

8:30 AM to 5:00 PM.

More details…

219 Collingwood Street, Hamilton

Waikato

8:30 AM to 5:00 PM.

More details…

This page was last updated at 12:28PM on September 30, 2024. This information is reviewed and edited by Tautoko Mai Sexual Harm Support.